Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 03:59:24 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various brands under the MCI umbrella that specialize in different aspects of customer interaction and service management. This includes:

1. Collections – Managing accounts receivables.
2. Customer Experience Provider (CXP) – Focusing on optimizing customer interactions across channels.
3. Customer Service – Offering support and assistance to clients.
4. Digital Experience Provider (DXP) – Enhancing digital interactions and experiences for customers.

Brands mentioned include:

• MCI BPO and MCI BPOaaS – Providing business process outsourcing services.
• MarketForce – Likely engaging in marketing efforts or strategies.
• GravisApps and Gravis Marketing – Possibly focused on technology and marketing solutions.
• MarchEast and Mass Markets – Engaging in varied marketing and operational functions.
• MCI Federal – Tailored services for federal clients.

Collectively, these brands aim to improve customer engagement and business efficiency through specialized services.

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