Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:17:50 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content highlights various services and brands under the MCI umbrella, focusing on collections, customer experience, customer service, and digital experience. Key offerings include:

• Collections: Managing accounts receivables to efficiently recover owed funds.
• Customer Experience Provider (CXP): Enhancing interactions between businesses and their customers.
• Customer Service: Offering support to improve client satisfaction and loyalty.
• Digital Experience Provider (DXP): Delivering tailored digital solutions to enhance user engagement.

The MCI brands associated with these services include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to a comprehensive suite of customer-centric solutions.

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