Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:12:39 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content summarizes various services and brands related to customer experience and collections. Key focus areas include:

• Collections: Managing and recovering account receivables.
• Customer Experience Provider (CXP): Enhancing customer interactions across channels.
• Customer Service: Offering support and assistance to clients.
• Digital Experience Provider (DXP): Delivering digital solutions that improve user experiences.

Notable brands under the MCI umbrella include:

• MCI BPO: Business process outsourcing.
• MCI BPOaaS: BPO as a service.
• MarketForce: Marketing and outreach services.
• GravisApps: Application development.
• Gravis Marketing: Marketing solutions.
• MarchEast: Focus on regional marketing strategies.
• Mass Markets: Comprehensive call and contact solutions.
• MCI Federal: Services tailored for federal government clients.

These brands collectively aim to optimize customer engagement and streamline business processes.

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