Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 04:27:26 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content revolves around various services and brands under the MCI umbrella, focusing on customer experience and financial management sectors. Key areas include:

1. Collections: Management of accounts receivables to optimize cash flow.
2. Customer Experience Provider (CXP): Enhances overall customer interactions and satisfaction.
3. Customer Service: Support and assistance provided to clients.
4. Digital Experience Provider (DXP): Focuses on delivering engaging digital interactions.

MCI’s brands include:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a service model.
• MarketForce: Marketing services.
• GravisApps: Application development and tech solutions.
• Gravis Marketing: Marketing and advertising services.
• MarchEast: Regional service offerings.
• Mass Markets: Large-scale customer engagement services.
• MCI Federal: Services tailored for government clients.

These entities collectively enhance MCI’s market presence and service offerings in customer experience and operational efficiency.

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