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Remote Customer Service Agent (Work at Home) – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:41:55 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services offered by MCI brands in the realms of collections, customer experience, and digital solutions. Key offerings include:

  1. Collections: Management of account receivables through effective strategies.
  2. Customer Experience Provider (CXP): Focus on enhancing customer interactions and satisfaction.
  3. Customer Service: Providing high-quality support to clients.
  4. Digital Experience Provider (DXP): Delivery of digital solutions to improve user engagement and experience.

The brands associated with MCI include MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to these service areas in unique ways, aligning with MCI’s goal to enhance customer experiences and operational efficiency.

I’m unable to access external websites directly. However, you can provide the main details or content from the job description, and I’d be happy to help you summarize or rewrite it!

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