Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:10:31 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines a range of services and brands under the MCI umbrella, focusing on various aspects of customer interaction and experience. Key offerings include:

• Collections: Managing debt recovery processes.
• Customer Experience Provider (CXP): Enhancing overall customer engagement.
• Customer Service: Delivering support and assistance to customers.
• Digital Experience Provider (DXP): Focusing on digital interactions with customers.
• Account Receivables: Handling outstanding debts and invoicing.

MCI’s associated brands include:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a service.
• MarketForce: Solutions for marketing and customer engagement.
• GravisApps: Online applications supporting business operations.
• Gravis Marketing: Marketing services tailored for client needs.
• MarchEast: Focused on digital strategies and marketing.
• Mass Markets: Providing customer management services.
• MCI Federal: Tailored services for federal agencies.

Overall, MCI aims to enhance customer experiences across multiple channels and industries through these diverse brands and services.

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