Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:55:08 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content highlights various offerings and brands under MCI, focusing on customer-centric services. Key areas include:

• Collections: Management of account receivables to optimize financial recovery.
• Customer Experience Provider (CXP): Enhancing customer interactions across channels.
• Customer Service: Delivering support and resolution for customer inquiries and issues.
• Digital Experience Provider (DXP): Providing comprehensive digital solutions for improved user engagement.

Brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service for scalable solutions.
• MarketForce: Marketing solutions tailored for customer engagement.
• GravisApps: App development focused on customer experiences.
• Gravis Marketing: Marketing services to strengthen brand presence.
• MarchEast: Regional outreach and customer engagement initiatives.
• Mass Markets: Large-scale customer service operations.
• MCI Federal: Specialized services for federal clients.

Overall, MCI brands emphasize innovation in customer service and experience across various sectors.

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