Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 02:40:58 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services offered by MCI brands related to customer engagement and support. Key areas include:

• Collections: Managing debt recovery processes.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Supporting customer inquiries and issues.
• Digital Experience Provider (DXP): Focusing on digital interactions and services.
• Account Receivables: Handling outstanding invoices and payments.

The brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a service model.
• MarketForce: Marketing and sales solutions.
• GravisApps: Application development for customer engagement.
• Gravis Marketing: Marketing strategies and campaigns.
• MarchEast: Possibly a geographical or specialized service.
• Mass Markets: Broad communications or promotional services.
• MCI Federal: Services targeted at federal government clients.

Overall, MCI provides a comprehensive suite of services aimed at improving customer interactions and operational efficiency across various sectors.

I’m unable to access specific websites or external content directly. However, if you can provide the details or key points from the job description, I would be happy to help you formulate or summarize it!