Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:45:10 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various MCI brands involved in customer experience and service offerings. Key areas include:

• Collections: Management and recovery of outstanding debts.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Support services aimed at assisting customers.
• Digital Experience Provider (DXP): Delivering digital experiences and solutions.

Brands mentioned include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a service model.
• MarketForce: Focused on marketing strategies.
• GravisApps: App development services.
• Gravis Marketing: Marketing and communications firm.
• MarchEast: Likely provides specialized services.
• Mass Markets: Contact center and customer interaction solutions.
• MCI Federal: Services tailored for federal government clients.

These brands encompass a holistic approach to improving customer engagement and operational efficiency across various sectors.

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