Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 06:49:46 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines the various services and brands under MCI, focusing on customer experience and account management. Key offerings include:

• Collections: Management of outstanding debts.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Customer Service: Support for clients and customers.
• Digital Experience Provider (DXP): Delivering digital solutions to improve customer engagement.
• Account Receivables: Managing and collecting incoming payments.

The MCI brands involved include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to the overall service portfolio aimed at optimizing customer and digital experiences.

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