Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 03:57:06 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands associated with MCI, focusing on customer support and engagement. Key offerings include:

• Collections: Managing debt recovery processes.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Providing support for customer inquiries and issues.
• Digital Experience Provider (DXP): Delivering digital solutions to improve user experiences.
• Account Receivables: Handling financial transactions and outstanding accounts.

Brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: BPO as a Service.
• MarketForce: Marketing solutions.
• GravisApps & Gravis Marketing: Technology and marketing services.
• MarchEast & Mass Markets: Various customer engagement solutions.
• MCI Federal: Specialized services for government sectors.

Overall, MCI offers a comprehensive suite of services aimed at optimizing customer interactions and operational efficiency.

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