Company: The Sydney Call Centre
Location: Nova Scotia
Expected salary:
Job date: Thu, 24 Jul 2025 03:18:38 GMT
Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content discusses various brands under the MCI umbrella that focus on enhancing customer interactions and account management. Key offerings include:
- Collections: Managing debt recovery and account receivables.
- Customer Experience Provider (CXP): Enhancing overall customer interactions.
- Customer Service: Providing support to clients for their inquiries and issues.
- Digital Experience Provider (DXP): Focusing on digital engagement and services.
MCI’s brands such as MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal are highlighted, showcasing a broad range of solutions aimed at improving customer experience and operational efficiency.
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