Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:16:54 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content revolves around various services provided by MCI brands, focusing on enhancing customer experiences across different sectors. Key areas include:

• Collections: Managing account receivables efficiently.
• Customer Experience Provider (CXP): Delivering tailored customer service to improve satisfaction.
• Digital Experience Provider (DXP): Offering digital solutions to enhance user interactions.

MCI offers a diverse range of brands, including MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to customer engagement and support through innovative strategies and technologies.

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