Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 07:44:29 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various offerings and brands under MCI, focusing on services related to customer experience and account management. Key areas include:

1. Collections – Managing customer accounts and debt recovery.
2. Customer Experience Provider (CXP) – Enhancing the overall customer journey.
3. Customer Service – Providing support and assistance to customers.
4. Digital Experience Provider (DXP) – Facilitating digital interactions for improved user engagement.
5. Account Receivables – Handling billing and payment processes.

Brands mentioned include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce (marketing solutions), GravisApps (software applications), Gravis Marketing (marketing services), MarchEast (business strategies), Mass Markets (customer engagement), and MCI Federal (government services). Each brand contributes to a comprehensive suite of customer-centric services offered by MCI.

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