Company: Robert Half

Location: North York, ON

Job description: for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert…
Robert has experience in finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Position: Customer Service Representative

Location: Vancouver, BC

Our client, a leading telecommunications company, is seeking a Customer Service Representative to join their team in Vancouver. The Customer Service Representative will be responsible for providing support to customers via phone, email, and chat. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.

Responsibilities:
– Answering inbound customer inquiries and providing support via phone, email, and chat
– Resolving customer issues and concerns in a timely and professional manner
– Troubleshooting technical issues and providing assistance with account maintenance
– Escalating unresolved issues to the appropriate department or team member
– Maintaining accurate and detailed records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– Previous customer service experience in a call center or similar environment
– Strong communication and interpersonal skills
– Ability to work well under pressure and meet tight deadlines
– Proficiency with Microsoft Office and other computer applications

If you are a customer service professional looking to join a dynamic and growing company, we encourage you to apply for this exciting opportunity today.

Expected salary:

Job date: Sat, 30 Mar 2024 08:10:00 GMT