Company: Robert Half

Location: Richmond Hill, ON

Job description: with Quickbooks Online. – Exposure or experience in print or print/digital production is advantageous. – Preferred experience in… a marketing environment or a B2B business. – Exposure and familiarity with vendor liaison, sourcing, PO creation, and basic…
Quickbooks Online experience is preferred for a position that involves print or print/digital production in a marketing environment or a B2B business. Familiarity with vendor liaison, sourcing, PO creation, and basic financial processes is also beneficial.
The job description is for a Customer Service Representative. The responsibilities include:

– Maintaining a positive, empathetic, and professional attitude towards customers at all times
– Responding promptly to customer inquiries
– Communicating with customers through various channels, including email and phone
– Acknowledging and resolving customer complaints
– Knowing our products inside and out to be able to answer questions
– Processing orders, forms, applications, and requests
– Keeping records of customer interactions, transactions, comments, and complaints
– Communicating and coordinating with colleagues as necessary
– Providing feedback on the efficiency of the customer service process
– Ensure customer satisfaction and provide professional customer support.

Expected salary:

Job date: Sat, 01 Jun 2024 05:58:05 GMT