Company: Robert Half

Location: Mississauga, ON

Job description: . We are looking for a skilled Project Manager with experience in the food manufacturing industry and automation equipment to join our dynamic team…. Position Summary: We are seeking a detail-oriented and experienced Project Manager to oversee and manage various projects…
We are seeking a skilled Project Manager with experience in the food manufacturing industry and automation equipment to join our team. The position involves overseeing and managing various projects.
The job description for the position a Bilingual Customer Service Consultant at Concentrix reads as follows:

As a Bilingual Customer Service Consultant, you will be responsible for handling inbound calls from customers and assisting them with inquiries related to their accounts, products, or services. The ideal candidate will have excellent communication skills in both English and French, strong problem-solving abilities, and the ability to multitask effectively.

Key Responsibilities:
– Answering incoming calls and providing timely and accurate information to customers
– Resolving customer complaints and issues in a professional and efficient manner
– Identifying opportunities to upsell or cross-sell products and services
– Documenting customer interactions and maintaining accurate records in the company’s database
– Adhering to company policies and procedures to ensure customer satisfaction and retention
– Collaborating with team members and management to continuously improve customer service processes

Qualifications:
– High school diploma or equivalent
– Bilingual fluency in English and French
– Previous customer service experience is preferred
– Strong computer skills and ability to navigate multiple systems simultaneously
– Excellent communication and interpersonal skills
– Ability to work in a fast-paced and dynamic environment
– Willingness to work a flexible schedule, including evenings and weekends

If you have a passion for helping customers and a desire to work in a challenging and rewarding environment, we encourage you to apply for the Bilingual Customer Service Consultant position at Concentrix.

Expected salary: $90000 – 100000 per year

Job date: Sun, 26 May 2024 07:18:46 GMT