Company: Robert Half

Location: North York, ON

Expected salary:

Job date: Sun, 18 Aug 2024 07:44:03 GMT

Job description: for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert…
Robert is an experienced professional who has worked in various roles across finance and accounting, technology, marketing and creative, legal, and administrative and customer support fields. He has a diverse skill set and a strong track record of success in each of these areas.
Position: Customer Service Representative

Location: Ottawa

Salary: $20 per hour

Job Type: Full-time

RESPONSIBILITIES:

– Manage large amounts of inbound and outbound calls in a timely manner
– Provide high-quality customer service to clients
– Identify and assess customers’ needs to achieve satisfaction
– Build sustainable relationships of trust through open and interactive communication
– Keep records of customer interactions, transactions, comments and complaints
– Follow communication procedures, guidelines, and policies
– Take the extra mile to engage customers

REQUIREMENTS:

– Proven customer support experience or experience as a client service representative
– Strong phone contact handling skills and active listening
– Familiarity with