Rogers Communications – Sr Analyst, Brand & Product Insights – Toronto, ON

Company: Rogers Communications

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 Aug 2024 22:31:43 GMT

Job description: What you bring: 3+ years of experience in marketing or marketing research, with at least 2 years at a supplier-side market research… Posting Category/Function: Marketing & Marketing Research / Analysis Requisition ID: 313181 At Rogers, we believe the key…
The job requires at least 3 years of experience in marketing or marketing research, with at least 2 years at a supplier-side market research. The position falls under the Marketing & Marketing Research / Analysis category. The Requisition ID is 313181 and is at Rogers.
Job Description

Our client, a well-established financial services company, is seeking a skilled Customer Service Representative to join their team in Toronto. The successful candidate will be responsible for handling customer inquiries and providing exceptional service in a timely and professional manner.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Resolve customer complaints and escalate issues as needed
– Process orders, returns, and exchanges
– Maintain accurate records of customer interactions
– Provide product information and pricing
– Identify and recommend solutions to improve customer experience

Qualifications:
– High school diploma or equivalent
– Previous customer service experience in a call center environment
– Strong communication and interpersonal skills
– Proficient computer skills
– Ability to multi-task and work in a fast-paced environment
– Attention to detail and problem-solving skills

If you are enthusiastic about providing excellent customer service and have a passion for helping others, then we want to hear from you! Please apply with your resume today.