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Roots Canada – Manager, Omnichannel Customer Experience – Toronto, ON

Company: Roots Canada

Location: Toronto, ON

Job description: Manager, Omnichannel Customer Experience 1400 Castlefield Ave, Toronto, ON M6B 4C4, Canada Req #1909 Tuesday… our commitment to maintaining high ethical standards of operation. Roots is seeking a Manager, Omnichannel Customer Experience who…
Roots in Toronto, Canada is looking for a Manager of Omnichannel Customer Experience who will uphold ethical standards in their role.
Position: Customer Service Representative

Company: Hire Life Science

Location: Toronto, ON

Job Type: Full-time

Salary: Not specified

Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Toronto, ON. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving inquiries and issues efficiently, and maintaining a positive relationship with customers.

Responsibilities:
– Respond promptly to customer inquiries via phone, email, and in person
– Assist customers with product information, order status, shipping details, and more
– Process orders and returns accurately and in a timely manner
– Collaborate with internal teams to address customer needs and concerns
– Maintain records of customer interactions and transactions
– Keep up to date with product knowledge and industry trends

Requirements:
– High school diploma or equivalent required; post-secondary education is an asset
– Previous customer service experience, preferably in a related industry
– Strong communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Willingness to work flexible hours, including some evenings and weekends

If you are a customer-focused individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity with our company. Join our team and start making a difference today!

Expected salary:

Job date: Thu, 20 Jun 2024 07:08:50 GMT

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