Company: Royal Bank of Canada

Location: Vancouver, BC

Expected salary:

Job date: Wed, 14 Aug 2024 03:47:06 GMT

Job description: with a marketing/business development orientation Ability to perform well under pressure, meet time sensitive deadlines, prioritize…
Individuals who can perform well under pressure, meet time-sensitive deadlines, and prioritize effectively are valuable assets in marketing and business development roles. These skills are essential for success in fast-paced environments where quick decision-making and adaptability are key to achieving goals and driving growth. By demonstrating these abilities, professionals can showcase their ability to handle challenging situations and deliver results in a high-pressure business setting.
Job Description

Position: Customer Service Representative

Location: Vancouver, British Columbia

Our client, a leading telecommunications company, is seeking a Customer Service Representative to join their team in Vancouver, British Columbia. The ideal candidate will have excellent communication skills, be detail-oriented, and have experience working in a fast-paced environment.

Responsibilities:

– Answer incoming customer calls and emails regarding product and service inquiries
– Resolve customer issues in a timely and efficient manner
– Provide product information and pricing to customers
– Process customer orders and returns
– Maintain accurate customer records in the database
– Collaborate with other departments to address customer needs
– Follow up with customers to ensure satisfaction
– Meet and exceed customer service goals and objectives

Qualifications:

– High school diploma or equivalent
– 1-2 years of customer service experience
– Strong communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Ability to multitask and prioritize in a dynamic work environment
– Experience in the telecommunications industry is a plus

If you are a customer-focused professional looking to join a dynamic team, please apply now.

Job Type: Full-time

Salary: $16-18 per hour

Benefits: Health insurance, dental insurance, paid time off

Schedule: Monday to Friday, 8:00 am – 5:00 pm

Experience: Customer Service: 1 year (Preferred)

Location: Vancouver, British Columbia

Work remotely: No

COVID-19 precaution(s):
– Remote interview process
– Personal protective equipment provided or required
– Temperature screenings
– Social distancing guidelines in place
– Virtual meetings