Company: Royal Bank of Canada

Location: Sault Ste Marie, ON

Job description: to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new… all banking procedures and develop appropriate action plans in response to concerns/risks Champion digital enablement…
In summary, local businesses should focus on adopting digital banking procedures and developing action plans to address any concerns or risks. They should also prioritize digital enablement and marketing to acquire new clients.
Job Description

Customer Service – Account Representative

Our company is looking for a Customer Service – Account Representative to join our team. The primary responsibility of this role is to provide excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and maintaining strong relationships with our customers.

Responsibilities:
– Handle customer inquiries and provide information about products and services
– Resolve customer issues and complaints in a timely and professional manner
– Develop and maintain strong relationships with clients
– Process orders, returns, and exchanges
– Keep detailed records of customer interactions and transactions
– Collaborate with the sales team to meet customer needs
– Stay up-to-date on product knowledge and company policies

Qualifications:
– Previous experience in customer service or a related field
– Strong communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Excellent problem-solving abilities
– Proficient in Microsoft Office and customer service software
– High school diploma or equivalent

If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Expected salary:

Job date: Wed, 24 Jan 2024 04:23:11 GMT