Company: S.i. Systems

Location: Toronto, ON

Job description: MUST HAVE: 5+ years experience as a L&D Project Manager PMP Certification Vendor management experience Adobe Connect, WebEx, MS…Int. L&D Manager to oversee a multi-modality learning solutions for a large banking client Job ID: 51747…
The company is seeking an experienced Learning & Development Project Manager with at least 5 years of experience and a PMP Certification. The ideal candidate should also have experience in vendor management and proficiency in tools such as Adobe Connect, WebEx, and Microsoft software. The role involves overseeing a variety of learning solutions for a large banking client. Job ID: 51747.
Job Description

We are currently seeking a dedicated and hardworking Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service, answering customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
– Interact with customers via phone, email, or chat to provide assistance and support
– Address customer inquiries, complaints, and feedback in a professional and timely manner
– Process orders, returns, and exchanges accurately and efficiently
– Maintain up-to-date knowledge of products, services, and promotions to effectively assist customers
– Collaborate with other team members to ensure seamless customer service experience
– Meet and exceed customer service goals and performance metrics

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to multitask and work effectively in a fast-paced environment
– Proficiency in Microsoft Office suite and CRM software

If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Apply now to join our team and make a difference in the lives of our customers.

Expected salary:

Job date: Thu, 14 Mar 2024 02:57:48 GMT