Company: Saint-Gobain

Location: Mississauga, ON

Job description: Why do we need you ? The Strategy Manager will be responsible for providing project management and direction for key… of business “must win battles”. This role will serve as the lead for project workstream coordination, reporting, and execution. In…
We need a Strategy Manager to provide project management and direction for key business initiatives. This role will lead project workstream coordination, reporting, and execution for “must win battles” within the company.
The job description from the website link provided is for a customer service representative position. The job duties include:

– Answering customer inquiries via phone, email, and live chat
– Providing information and assistance to customers regarding products and services
– Handling and resolving customer complaints in a professional and timely manner
– Processing orders, returns, and exchanges
– Collaborating with other teams to ensure customer satisfaction
– Maintaining accurate records of customer interactions and transactions
– Identifying and escalating complex issues to the appropriate department
– Meeting and exceeding customer service expectations
– Adhering to company policies and procedures

The ideal candidate for this position should have excellent communication skills, problem-solving abilities, and a customer-focused mindset. Previous experience in customer service or a related field is preferred. Other requirements may include proficiency in using customer service software and a high school diploma or equivalent.

Expected salary:

Job date: Sun, 04 Aug 2024 06:36:50 GMT