Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Sat, 05 Jul 2025 02:58:55 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various services and brands under MCI, focusing on areas such as collections, customer experience, customer service, and digital experiences. Key offerings include:

1. Collections: Management of account receivables to optimize cash flow.
2. Customer Experience Provider (CXP): Enhancing the customer journey through tailored interactions.
3. Customer Service: Delivering quality support and solutions to customers.
4. Digital Experience Provider (DXP): Creating engaging digital platforms for consumers.

Brand highlights include MCI BPO (Business Process Outsourcing), MCI BPOaaS (BPO as a Service), MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to MCI’s comprehensive service portfolio aimed at improving customer engagement and satisfaction.

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