Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Fri, 04 Jul 2025 22:10:38 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines MCI’s various brands and their focus areas:

1. Collections – Handling debt collection processes.
2. Customer Experience Provider (CXP) – Enhancing overall customer interactions and satisfaction.
3. Customer Service – Delivering efficient support and assistance to customers.
4. Digital Experience Provider (DXP) – Offering innovative digital solutions for improved user experiences.
5. Account Receivables – Managing and optimizing incoming payments.

The following brands are associated with these services:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a Service offerings.
• MarketForce: Marketing and sales support.
• GravisApps & Gravis Marketing: Digital marketing and technology solutions.
• MarchEast: Strategic consulting and services.
• Mass Markets: Broad-based market solutions.
• MCI Federal: Specialized services for government clients.

Together, these brands aim to enhance customer experiences and operational efficiency across various sectors.

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