Company: SAP
Location: Vancouver, BC
Job description: with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross…-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables…
The content talks about the benefits of having mentors and making new friends from around the world to create a strong personal network. It also highlights the project-driven experience where individuals can gain cross-functional skills through virtual and in-person learning sessions, diverse subject matter experts, and completing project deliverables.
Job Description:
We are seeking a motivated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing excellent customer service to our clients, addressing their inquiries and issues in a timely and professional manner. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work well under pressure.
Key responsibilities include:
– Responding to customer inquiries via phone, email, and chat
– Providing product information and troubleshooting assistance
– Resolving customer complaints and escalating issues as needed
– Maintaining accurate records of customer interactions
– Collaborating with other team members to ensure customer satisfaction
Qualifications:
– High school diploma or equivalent
– Prior customer service experience preferred
– Strong communication and problem-solving skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency with Microsoft Office and CRM software
If you are a customer-oriented individual looking to grow your career in a dynamic team environment, we encourage you to apply for this position.
Expected salary:
Job date: Sun, 12 Jan 2025 02:58:31 GMT
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