Company: SCM Insurance Services

Location: Ottawa, ON

Job description: . This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring…
This content discusses the importance of timely marketing and follow-up in seizing opportunities. The profile entails duties that involve managing a dynamic portfolio.
Job Description:

We are looking for a talented and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a timely and professional manner. You will handle a high volume of inbound and outbound calls, inquiries, and follow-ups. The ideal candidate will have excellent communication skills, be detail-oriented, and have the ability to multitask in a fast-paced environment.

Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Provide information about products and services
– Resolve customer complaints or issues in a timely and professional manner
– Process orders, returns, and exchanges
– Maintain accurate customer records
– Collaborate with other team members to ensure customer satisfaction
– Other duties as assigned

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office applications
– Bilingual in Spanish is a plus

If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, we want to hear from you. Please apply with your resume and cover letter today.

Expected salary:

Job date: Tue, 16 Jul 2024 22:45:52 GMT