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Scotiabank – Customer Experience Associate – Laurier Centre, Milton (18.75 hours/weekly) – Milton, ON

Company: Scotiabank

Location: Milton, ON

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…
The individual has experience in conducting sales, marketing calls, and providing financial advice. They possess strong technical skills and are able to promote digital banking options. They also have previous experience in the banking industry.
Title: Customer Service Representative

Location: Toronto, Ontario

Salary: $18 – $20 per hour

Job Type: Full-time, Permanent

Job Description:

We are seeking a Customer Service Representative to join our team in Toronto. In this role, you will be responsible for providing excellent customer service and support to our clients. The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others.

Responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Resolving customer issues and escalations in a timely manner
– Processing customer orders and payments
– Providing product information and recommendations to customers
– Maintaining accurate records of customer interactions and transactions
– Collaborating with other teams to ensure customer satisfaction

Qualifications:
– Previous customer service experience
– Excellent communication skills, both written and verbal
– Strong problem-solving skills
– Ability to work well in a fast-paced environment
– Proficiency in Microsoft Office Suite

If you are a dedicated, customer-focused individual looking to join a dynamic team, we want to hear from you. Apply now!

Expected salary:

Job date: Wed, 29 May 2024 00:59:05 GMT

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