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Scotiabank – Senior Customer Experience Associate – Chelmsford, 26.25hrs/week – Chelmsford, ON

Company: Scotiabank

Location: Chelmsford, ON

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…
This content highlights the individual’s experience in conducting sales, marketing calls, and providing financial advice. They also possess strong technical skills.
Title: Customer Service Representative

Location: Mississauga, ON

Company: Millennium360

Job Type: Full-time, Permanent

Salary: $15.00 – $18.00 per hour

Job Description:

– Handle incoming customer inquiries via phone, email, and chat
– Provide excellent customer service by addressing and resolving customer issues in a timely and professional manner
– Process orders, returns, and exchanges
– Answer product-related questions and provide product recommendations
– Maintain accurate customer records in the database
– Collaborate with other departments to ensure customer satisfaction
– Meet and exceed customer service targets and goals
– Follow company policies and procedures

Qualifications:

– High school diploma or equivalent
– 1-2 years of experience in a customer service role
– Strong communication skills, both written and verbal
– Excellent problem-solving abilities
– Proficient computer skills
– Ability to work in a fast-paced environment
– Positive attitude and willingness to learn
– Bilingual in French and English is an asset

If you are passionate about providing exceptional customer service and enjoy working in a team-oriented environment, apply now to join our dynamic Customer Service team at Millennium360!

Expected salary:

Job date: Fri, 19 Apr 2024 01:14:13 GMT

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