Company: Scotiabank

Location: Vancouver, BC

Job description: Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills…, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…
The individual has experience conducting sales and marketing calls, providing financial advice, and promoting digital banking options. They possess strong technical skills and have previous experience working in the banking industry.
Job Description

We are currently seeking a highly motivated and skilled Individual to join our team as a Customer Service Representative. In this role, you will be responsible for engaging with customers, addressing their inquiries and concerns, and providing excellent service to ensure customer satisfaction.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries in a professional and timely manner
– Provide accurate information to customers regarding products, services, and order status
– Process orders and returns efficiently and accurately
– Troubleshoot and resolve customer issues and complaints to ensure a positive customer experience
– Maintain detailed records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– Previous experience in customer service or a related field preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity! Join our team and be part of a dynamic and collaborative work environment.

Expected salary:

Job date: Wed, 06 Mar 2024 04:29:46 GMT