Company: Scotiabank

Location: Ottawa, ON

Job description: sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote… and demonstrate the use of digital/self-service banking options Previous banking experience is a strong asset What’s in it…
The content discusses the importance of having sales, proactive marketing skills, and financial advice-giving abilities in a banking role. It emphasizes the need for strong technical skills in promoting and demonstrating digital/self-service banking options. Previous banking experience is considered an asset for this position.
Job Description:

We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients, resolving inquiries and issues, and maintaining customer satisfaction.

Responsibilities:
– Answering customer inquiries via phone, email, and in person
– Providing information about products and services
– Resolving customer complaints in a professional manner
– Processing orders and providing status updates to customers
– Maintaining accurate records of interactions with customers
– Collaborating with team members to improve overall customer service experience

Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications

If you are a customer-focused individual who is looking for a challenging yet rewarding opportunity, we encourage you to apply for this Customer Service Representative position.

Expected salary:

Job date: Sat, 20 Jul 2024 07:32:57 GMT