Company: Scotiabank

Location: Toronto, ON

Job description: with Global & Local marketing Teams to ensure alignment between sales, and marketing strategies, messaging, and distribution…
Global and local marketing teams work together to ensure that sales and marketing strategies, messaging, and distribution are aligned. This collaboration helps to create a cohesive approach to reaching target audiences and driving sales success. By working together, both teams can ensure that their efforts are coordinated and effectively support the overall business objectives.
Customer Service Representative

Our company is looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for helping customers. In this role, you will be responsible for providing top-notch customer service via phone, email, and in person. You will also be responsible for resolving customer issues, answering questions, and processing orders.

Responsibilities:
– Answering incoming calls and responding to customer inquiries
– Assisting customers with order placement and tracking
– Providing information about products and services
– Resolving customer complaints in a professional manner
– Processing refunds and exchanges as needed
– Maintaining customer records and updating database with relevant information

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is a plus
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office
– Team player with a positive attitude

If you are a customer service rockstar looking to join a dynamic team, we encourage you to apply now!

Expected salary:

Job date: Sat, 29 Jun 2024 22:12:07 GMT