Company: Seaspan

Location: North Vancouver, BC

Job description: , and depending on the candidates interests they will get exposure to support project management, financial modelling, and market… insights. This role reports directly to Business Operations Manager. Note: Due to business needs, this position…
This content describes a job opportunity that offers exposure to project management, financial modeling, and market insights. The role reports directly to the Business Operations Manager and is subject to business needs.
Title: Customer Service Representative

Company: Confidential

Location: Salaberry-de-Valleyfield, QC, Canada

Salary: $52000 – $70000 per year

Job Type: Permanent

Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, complaints, and product/service issues in a professional and efficient manner. This candidate will also act as a liaison between the organization and its customers, providing information about products and services, taking orders, and processing returns. The Customer Service Representative will also be responsible for maintaining accurate customer records and providing feedback to the management team.

Responsibilities:

– Respond to customer inquiries via phone, email, and in-person
– Provide accurate information about products and services
– Process customer orders and returns
– Resolve any customer complaints or issues in a timely and professional manner
– Maintain customer records in the database
– Communicate customer feedback to the management team
– Work closely with the sales and marketing teams to promote products and services
– Keep abreast of company policies and procedures
– Perform other duties as assigned

Qualifications:

– High school diploma or equivalent
– 1-3 years of experience in customer service or a related field
– Strong communication and interpersonal skills
– Ability to multi-task and work in a fast-paced environment
– Proficiency in Microsoft Office and CRM software
– Knowledge of customer service principles and practices
– Bilingual in English and French is an asset
– Ability to work independently and in a team setting

If you are a motivated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this position. Join our team and take the next step in your career!

Expected salary: $26 per hour

Job date: Sun, 11 Feb 2024 04:33:00 GMT