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Senior Customer Experience Associate – Sydney, NS (26.25 Hours/ Week) – Scotiabank – Sydney, NS

Company: Scotiabank

Location: Sydney, NS

Expected salary:

Job date: Sat, 05 Apr 2025 01:32:49 GMT

Job description: schedule Have experience with conducting simple sales, proactive marketing calls and providing financial advice… Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience…

The schedule involves conducting simple sales, proactive marketing calls, and providing financial advice. The individual should have experience in banking and strong technical skills to promote digital banking options.

Job Description

Position: Customer Service Representative

Location: Toronto, ON

Salary: $18 – $22 per hour

Job Type: Full-time

Our company is currently seeking a Customer Service Representative to join our team in Toronto. The ideal candidate should have excellent communication skills, be able to multitask efficiently, and provide exceptional customer service.

Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Resolve customer complaints, issues, and concerns
– Provide customers with product information and help with any questions they may have
– Process orders, returns, and exchanges accurately and efficiently
– Keep accurate records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– Minimum 1 year of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work well in a fast-paced environment
– Proficient in Microsoft Office

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Please apply with your resume today!

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