Company: Arc’teryx

Location: North Vancouver, BC

Job description: Department: People and Culture Reports to: Program Manager, Talent Acquisition Location: Hybrid, North Vancouver…. Meet Your Future Team: Reporting to the Program Manager, Talent Acquisition you will work closely with a team…
The position is in the People and Culture department, reporting to the Program Manager, Talent Acquisition and located in North Vancouver. The team works closely together on talent acquisition tasks.
Job Description

Customer Service Advisor – Work From Home

Our client is a globally recognized company in the home delivery industry. They are currently seeking Customer Service Advisors to join their team on a temporary basis. This is a work-from-home opportunity, providing customer service and support through inbound and outbound calls.

Key Responsibilities:
– Responding to customer inquiries and providing assistance with product information, delivery status, and resolving any issues or complaints
– Handling customer orders, changes, and cancellations in a timely and professional manner
– Documenting all customer interactions accurately in the database
– Collaborating with other team members to ensure excellent customer service is provided
– Providing feedback on customer concerns, trends, and potential improvements to processes

Qualifications:
– Previous customer service experience
– Excellent communication skills, both written and verbal
– Ability to work independently and efficiently in a remote environment
– Strong problem-solving skills and a customer-focused mindset
– Proficiency in Microsoft Office and CRM software

If you are a self-motivated individual with a passion for delivering exceptional customer service, then we want to hear from you. Apply now to join this dynamic team and make a difference in the lives of customers worldwide.

Expected salary:

Job date: Thu, 24 Oct 2024 22:38:23 GMT