Company: Shannex

Location: Cape Breton, NS – Halifax, NS

Job description: , this dynamic new role is for you. You will be part of an integrated team of communicators, and marketing, digital and design… Relations, Marketing or equivalent At least five years experience in a related field Proven verbal and written communication…
This new role is for an experienced communicator with at least five years of experience in public relations, marketing, or a related field. The successful candidate will be part of a team that includes communicators, marketers, digital experts, and designers. Strong verbal and written communication skills are essential for this role.
Job Description:

We are looking for a dedicated and reliable individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding to customer inquiries and providing support regarding our products and services.

Key Responsibilities:
– Answering customer inquiries via phone, email, and live chat
– Providing product information and support
– Resolving customer complaints and issues in a professional manner
– Processing orders and returns
– Maintaining customer records and information
– Collaborating with other team members to ensure excellent customer service
– Following company policies and procedures

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to work in a fast-paced environment
– Proficient computer skills
– Strong attention to detail and organizational skills

If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Fri, 08 Mar 2024 06:26:01 GMT