Company: Shoelace

Location: Richmond Hill, ON

Expected salary: $70000 – 90000 per year

Job date: Wed, 14 Aug 2024 07:35:06 GMT

Job description: and founders of DTC brands Understand and effectively communicate our agency’s digital marketing solutions Collaborate…, preferably in digital marketing or related fields Strong understanding of paid search, social media, and email marketing…
This content discusses the importance of understanding and effectively communicating digital marketing solutions for direct-to-consumer brands. It highlights the necessity for collaboration, preferably in digital marketing or related fields, and emphasizes a strong understanding of paid search, social media, and email marketing.
The job description from the provided website is for a Customer Service Representative position. The key responsibilities include:

– Providing customer support via phone, email, and chat
– Resolving customer queries and issues in a timely manner
– Processing orders and managing returns
– Maintaining customer records and updating information as needed
– Collaborating with other teams to ensure customer satisfaction
– Working closely with the sales team to provide support and assistance
– Generating reports to track customer interactions and feedback
– Keeping up-to-date on product knowledge and industry trends
– Providing feedback to improve customer service processes and strategies.

The ideal candidate should have excellent communication skills, be customer-focused, have a positive attitude, and be able to work in a fast-paced environment. Previous experience in customer service is preferred.