Company: Ignite Technical Resources
Location: Vancouver, BC
Job description: and marketing processes within the HubSpot and Salesforce platforms. As a leader in innovative semiconductor solutions, our client… will play a crucial role in ensuring that our marketing automation and CRM enhance our client’s sales and marketing processes…
Our client, a leader in semiconductor solutions, aims to utilize HubSpot and Salesforce platforms to enhance their marketing automation and CRM processes. They believe that these tools will play a crucial role in improving their sales and marketing operations.
Job Description
Our company is seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients and managing inquiries and concerns in a timely and professional manner.
Key Responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Providing product information and support to customers
– Resolving customer issues and complaints in a timely manner
– Maintaining accurate records of customer interactions and transactions
– Working collaboratively with other team members to ensure customer satisfaction
– Assisting customers with the online ordering process
– Monitoring customer feedback and escalating issues as needed
Qualifications:
– Previous experience in customer service or a related field
– Strong communication and interpersonal skills
– Excellent problem-solving abilities
– Ability to multitask and prioritize tasks in a fast-paced environment
– Proficiency in Microsoft Office Suite and CRM software
– High school diploma or equivalent
If you are a customer-focused individual with a passion for excellence, we encourage you to apply for this exciting opportunity. Join our team and help us deliver exceptional service to our valued customers.
Expected salary:
Job date: Wed, 12 Jun 2024 22:12:06 GMT
