Company: 360insights
Location: Moncton, NB – Whitby, ON
Job description: : Supporting designated project manager throughout entire implementation phase, including launch. Responsible for training… USA and the UK. What you will be doing: The Operations Success Manager (OSM) is a client-facing role that delivers day…
The Operations Success Manager supports the designated project manager during the implementation phase, including launch, and is responsible for training clients in the USA and UK. The OSM is a client-facing role that focuses on delivering success throughout the project.
– Plan, coordinate, direct and supervise social service programs.
– Identify and assess the needs of clients and develop and implement individualized care plans.
– Provide counseling and support to clients, including crisis intervention, problem-solving, and supportive therapy.
– Coordinate and collaborate with other service providers, agencies, and community resources to provide comprehensive services to clients.
– Maintain accurate and up-to-date client records and documentation.
– Attend and participate in staff meetings, case conferences, and training programs.
– Monitor and evaluate the effectiveness of programs and services and make recommendations for improvements.
– Ensure compliance with all regulations and standards governing social service programs.
– Provide leadership, guidance, and support to staff members.
– Perform other related duties as assigned.
Expected salary: $50000 – 60000 per year
Job date: Sat, 06 Apr 2024 00:05:37 GMT