Company: Oshkosh Corporation
Location: Orlando, FL
Expected salary: $82000 – 132800 per year
Job date: Sat, 15 Feb 2025 06:22:45 GMT
Job description: The Field Service Manager plays a crucial role in driving service sales and marketing efforts within the Americas marketplace. They collaborate closely with service contractors and customers to develop customized service support solutions that leverage the company’s capabilities. By analyzing market trends and customer needs, the Field Service Manager helps drive business growth and enhance customer satisfaction. This role requires strong communication and relationship-building skills, as well as a deep understanding of service sales and marketing strategies. The Field Service Manager is integral in driving the success of the company’s service offerings and maintaining strong customer loyalty.
Property Manager – Apartment Management Consultants – Orlando, FL
Company: Apartment Management Consultants
Location: Orlando, FL
Expected salary: $75000 – 80000 per year
Job date: Sat, 15 Feb 2025 04:49:54 GMT
Job description: As the Marketing and Advertising Coordinator, you will be responsible for designing and maintaining a comprehensive marketing and advertising concept for the property. This includes overseeing the development and distribution of newsletters, creating a resident referral program, and organizing social activities to enhance the community atmosphere. You will work closely with the property management team to promote the property and attract prospective residents through various marketing channels. Additionally, you will be responsible for tracking the success of marketing efforts and making recommendations for continuous improvement. This role requires strong creativity, attention to detail, and excellent communication skills to effectively engage with residents and potential tenants.
Right of Way Project Manager – HDR – Tampa, FL – Orlando, FL
Company: HDR
Location: Tampa, FL – Orlando, FL
Expected salary:
Job date: Sat, 15 Feb 2025 02:51:20 GMT
Job description: The Operations Leadership role involves overseeing various business classes and professional practices within the Right of Way industry. This position requires a strong background in marketing and project management to effectively coordinate work-sharing initiatives between area offices, management, marketing teams, and staff members. The successful candidate will be responsible for ensuring that all work is strategically planned and executed to achieve organizational goals and drive business growth. Strong leadership, communication, and organizational skills are essential for this role.
Harris Computer – Project Manager (Remote North America) – Ottawa, ON
Company: Harris Computer
Location: Ottawa, ON
Expected salary:
Job date: Sun, 16 Feb 2025 23:37:01 GMT
Job description: Project Manager: Ottawa or Remote (North America)SmartWorks is seeking a Project Manager to join their team. The project manager is responsible for driving customer projects forward to achieve milestones and manage project scope while ensuring a high degree of customer satisfaction. The Project Manager is responsible for managing project resource assignments, project profitability, timely realization of revenue and ensuring that both they and consultants maintain an expected level of billable utilization.As a Project Manager and as safely appropriate, you may be required to travel throughout North America approximately 20% of the time. While you’re not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices.What your impact will be:
- Work closely with the Customer Project Manager to ensure successful completion of the software implementation project.
- Develop, negotiate and finalize Statements of Work to ensure the most efficient delivery of SmartWorks solutions for new and existing customers.
- Consistently manage client expectations and ensure delivery of highest quality service.
- Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution.
- Run client kick-off, customer functionality workshops and regular status update meetings.
- Create project deliverables, including acceptance criteria, training plan, testing plan, change requests.
- Provide mentoring to team members and contribute to the ongoing development and enhancement of the Project Management Methodology.
- Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement
- Responsible for reporting project forecast and financials to senior management on an ongoing basis.
- Perform project administration such as approval or routing of expenses, project timesheet review, Project updates and invoice processing.
- Interface with other departments and with third party vendors.
What we are looking for:
- 5+ years of direct Project Management experience
- Experience with the management of risk, change, issues, time, scope, resources, budget, and quality
- In depth understanding of all major activities for a system implementation such as analysis, design, development and deployment
- Proven leadership skills and the ability to motivate a team
- Assertive and outgoing you have the natural ability to get things done
- Knowledge of project management tools and software packages like MS Project and Clarizen
- Experience with a formal project management methodology
- Professional verbal and written skills
- Ability to travel in North America up to 20% of the time
What would make you stand out:
- Previous experience in the Utilities industry
- PMP certification
About us:SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. SmartWorks’ MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).
Senior Project Manager – Stantec – Vancouver, BC
Company: Stantec
Location: Vancouver, BC
Job description: Job description: Senior Project Manager – ( 250000OS ) Description We’re in the business of limitless potential… solutions to life. Your Opportunity Stantec is currently seeking a logistics Project Manager to join our team…
The job description is for a Senior Project Manager at Stantec, responsible for overseeing logistics projects and delivering solutions. The company emphasizes their focus on limitless potential and solutions.
Job Description:
Our company is seeking a motivated and experienced Sales Manager to join our team. The Sales Manager will be responsible for driving sales efforts and achieving revenue targets. This individual will develop and implement sales strategies to identify new business opportunities, build customer relationships, and grow the business.
Key Responsibilities:
– Develop and execute sales strategies to drive revenue growth
– Identify and target new business opportunities
– Build and maintain strong relationships with new and existing customers
– Collaborate with marketing and product teams to develop sales materials and product offerings
– Analyze market trends and competitor activity to inform sales strategies
– Manage a team of sales representatives to ensure sales targets are met
– Provide sales forecasts and reports to senior management
– Attend industry events and trade shows to network and build relationships
Qualifications:
– Bachelor’s degree in Business Administration or related field
– Minimum of 5 years of sales experience, with a proven track record of meeting and exceeding sales targets
– Strong communication and interpersonal skills
– Excellent negotiation and presentation skills
– Ability to travel as needed for business development activities
– Experience managing a sales team is preferred
– Knowledge of the industry and market trends
If you are a results-driven sales professional looking for a challenging opportunity with a growing company, we would love to hear from you. Apply now to join our team as a Sales Manager.
Expected salary:
Job date: Mon, 17 Feb 2025 00:40:11 GMT
Waters – Country Manager, Canada – Toronto, ON
Company: Waters
Location: Toronto, ON
Expected salary:
Job date: Mon, 17 Feb 2025 00:44:46 GMT
Job description: OverviewThe successful candidate will lead, coordinate and maintain an effective business focus on corporate strategies, while performing customer happiness. Lead the business unit with all direct reports responsible for HPLC, UPLC, MS & SFC field service and sales, MS field service and sales, data field service and sales to take a strategic overview of the business as well as providing guidance and support to the group. Responsible for ensuring and improving the performance, efficiency and profitability of the operation. Implement goals strategies and tactics for the operationResponsibilities
- Achievement of Sales & Service groups annual budget including revenue and margin targets.
- Plan and lead business portfolio/territory according to an agreed market development strategy.
- Plan and prioritize personnel sales activities and customer/prospect contacts towards achieving agreed business aims, including costs and sales, especially leading personnel time and productivity.
- Sales and Service organization planning and development.
- Lead product/service mix, pricing and margins according to agreed terms.
- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer happiness.
- Plan, carry out, supports local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities, ex. Product launches, promotions, advertising, exhibitions and telemarketing.
- Supervise and report on market and competitor activities and provide relevant reports and information.
- Review financial, sales, service and activity reports , and other performance data to measure efficiency and goal achievement.
- Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
- Have a proactive participation with the America’s policies and strategies.
- Coordinate and support initiatives with sales and service team
- Submit required Internal and/or External reports.
- Participate in annual budgeting process.
- Provide regular and accurate forecasts to the Americas leadership team
- Participate in business review meetings to identify opportunities, document the plans and help in the implementation.
- Work closely with the Finance team to proactively improve business performance and identify improvement opportunities.
- Build a high-performance organization, by leading by an example, bringing, retaining and developing the best talent.
Qualifications
- Degree BS/Master/PHD in scientific areas such as chemistry, biology, biochem.
- Minimum of 8 years commercial experience and leading teams
- Strong technical background in analytical technologies, especially LC and MS
- Ability to lead the administration, sales and service business.
- Good communication skills are required to work optimally with all groups within Waters.
- Be capable of working under pressure against tight deadlines.
- A good understanding of budgets, pricing, and margins.
- People Leadership skills are crucial.
- Business skills.
- Good presentation skills.
- Sound knowledge in handling computer and software.
- Ability to read and understand different documents of business records and statistical reports of the company
Company DescriptionWaters Corporation (NYSE: WAT), the world’s leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.Key Words#LI-Remote#Sales
Allucent – Clinical Data Manager III (Canada) – Toronto, ON
Company: Allucent
Location: Toronto, ON
Expected salary:
Job date: Wed, 12 Feb 2025 23:32:03 GMT
Job description: At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for a Clinical Data Manager III (DM III) to join our A-team (office*/remote). As a Clinical DM III at Allucent, you will leads data management activities of the Allucent Data Management (DM) department. This position manages and coordinates DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting. This position also provides subject matter support in relevant data management areas and improvement initiatives.In this role your key tasks will include:
- Lead and serve as primary contact for DM with all relevant parties, both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Biostatistics and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
- Plan and project the resources required including management of tasks, timelines, risk and quality
- Monitor tasks against and keep track on budget, forecasts, identify and trigger changes of scope requests
- Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements
- Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
- Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
- Coordinate, participate and complete the database User Acceptance Testing (UAT) related tasks
- Create training materials for EDC users and provide project-specific training as required
- Review and validate clinical data to ensure consistency, accuracy, integrity and completeness
- Create data cleaning strategy in consultation with applicable functional groups and assist in data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
- Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
- Create and review project metric reports, status updates, study progress to Lead DM in order to share information on site performance issues, data trends and protocol non-compliance
- Support and conduct Quality Review checks during study & as a Lead DM, may organize and lead Quality Review activities.
- Assist in contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
- Manage the database maintenance, lock and close-out processes and procedure
- Participate in conference calls and/or meetings with vendors and sponsors
- Recognize and solve potential problems and evaluate effectiveness
- Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
- Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
- Help to align data management and clinical programming best practices, standards and conventions within the company
- Propose and support initiatives for improving efficiency
- Actively support to staff learning & development within the company
- Share relevant information at applicable DM departmental meetings and chair or lead DM-related meetings and discussions
- Train and mentor data management staff
- Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
- Contribute in the field of Clinical Data Management activities to the evaluation/improvement of processes and procedures within the Quality Management System
- Assure good communication and relationships with (future) clients
- Contribute to other areas of business as required
RequirementsTo be successful you will possess:
- Life Sciences, Healthcare degree and/or combination of education and experience
- Minimum 3 years of relevant work experience as Clinical Data Manager
- Minimum 3 years of experience in drug development and/or clinical research
- Good knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
- Good understanding of Medical Terminology
- Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
- Active participation, support and leadership in Data Management activities related to database setup, data cleaning and query management, external data reconciliation for several studies
- Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
- Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands on experience implementing these models
- Strong written and verbal communication skills including good command of English language
- Representative, outgoing and client focused
- Ability to work in a fast-paced challenging environment of a growing company
- Proficiency with various computer applications such as Word, Excel, and PowerPoint required
- Administrative excellence
- Eye for detail, strong technical, analytical and problem-solving skills
- Good project management skills
- Ability to translate guidelines, rules and regulations in clear and usable recommendations
- Ability to simplify complex issues into understandable concepts
BenefitsBenefits of working at Allucent include:
- Comprehensive benefits package per location
- Competitive salaries per location
- Departmental Study/Training Budget for furthering professional development
- Flexible Working hours (within reason)
- Opportunity for remote/hybrid* working depending on location
- Leadership and mentoring opportunities
- Participation in our Buddy Program as a new or existing employee
- Internal growth opportunities and career progression
- Financially rewarding internal employee referral program
- Access to online soft-skills and technical training via GoodHabitz and internal platforms
Disclaimers:*Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our .“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”#LI-Remote #LI-DF1
Allucent – Clinical Data Manager III (Canada) – Toronto, ON
Company: Allucent
Location: Toronto, ON
Expected salary:
Job date: Thu, 13 Feb 2025 03:14:33 GMT
Job description: Job Description:At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for a Clinical Data Manager III (DM III) to join our A-team (office*/remote). As a Clinical DM III at Allucent, you will leads data management activities of the Allucent Data Management (DM) department. This position manages and coordinates DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting. This position also provides subject matter support in relevant data management areas and improvement initiatives.In this role your key tasks will include:
- Lead and serve as primary contact for DM with all relevant parties, both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Biostatistics and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
- Plan and project the resources required including management of tasks, timelines, risk and quality
- Monitor tasks against and keep track on budget, forecasts, identify and trigger changes of scope requests
- Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements
- Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
- Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
- Coordinate, participate and complete the database User Acceptance Testing (UAT) related tasks
- Create training materials for EDC users and provide project-specific training as required
- Review and validate clinical data to ensure consistency, accuracy, integrity and completeness
- Create data cleaning strategy in consultation with applicable functional groups and assist in data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
- Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
- Create and review project metric reports, status updates, study progress to Lead DM in order to share information on site performance issues, data trends and protocol non-compliance
- Support and conduct Quality Review checks during study & as a Lead DM, may organize and lead Quality Review activities.
- Assist in contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
- Manage the database maintenance, lock and close-out processes and procedure
- Participate in conference calls and/or meetings with vendors and sponsors
- Recognize and solve potential problems and evaluate effectiveness
- Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
- Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
- Help to align data management and clinical programming best practices, standards and conventions within the company
- Propose and support initiatives for improving efficiency
- Actively support to staff learning & development within the company
- Share relevant information at applicable DM departmental meetings and chair or lead DM-related meetings and discussions
- Train and mentor data management staff
- Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
- Contribute in the field of Clinical Data Management activities to the evaluation/improvement of processes and procedures within the Quality Management System
- Assure good communication and relationships with (future) clients
- Contribute to other areas of business as required
Requirements:To be successful you will possess:
- Life Sciences, Healthcare degree and/or combination of education and experience
- Minimum 3 years of relevant work experience as Clinical Data Manager
- Minimum 3 years of experience in drug development and/or clinical research
- Good knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
- Good understanding of Medical Terminology
- Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
- Active participation, support and leadership in Data Management activities related to database setup, data cleaning and query management, external data reconciliation for several studies
- Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
- Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands on experience implementing these models
- Strong written and verbal communication skills including good command of English language
- Representative, outgoing and client focused
- Ability to work in a fast-paced challenging environment of a growing company
- Proficiency with various computer applications such as Word, Excel, and PowerPoint required
- Administrative excellence
- Eye for detail, strong technical, analytical and problem-solving skills
- Good project management skills
- Ability to translate guidelines, rules and regulations in clear and usable recommendations
- Ability to simplify complex issues into understandable concepts
Benefits:Benefits of working at Allucent include:
- Comprehensive benefits package per location
- Competitive salaries per location
- Departmental Study/Training Budget for furthering professional development
- Flexible Working hours (within reason)
- Opportunity for remote/hybrid* working depending on location
- Leadership and mentoring opportunities
- Participation in our Buddy Program as a new or existing employee
- Internal growth opportunities and career progression
- Financially rewarding internal employee referral program
- Access to online soft-skills and technical training via GoodHabitz and internal platforms
Disclaimers:*Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our .“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”#LI-Remote #LI-DF1
PointClickCare – (Canada) Customer Success Manager, Senior Living – Mississauga, ON
Company: PointClickCare
Location: Mississauga, ON
Expected salary: $88000 – 95000 per year
Job date: Tue, 11 Feb 2025 23:56:29 GMT
Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .Reporting to the Director, Customer Success, the Customer Success Manager – Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.Travel Requirement – 50%Key Responsibilities:
- Builds, grows, and expands client relationships at all levels while identifying and maintaining critical contacts across various functional areas of the organization (administration, IT, clinical, financial, etc. including C-Suite)
- Demonstrates a fluid understanding of all market segments and lines of business by contributing to cross functional initiatives and discussions.
- Advanced understanding of product, industry, and company and apply a prescriptive approach to relevant value-based customer conversations.
- Leverages PointClickCare Customer Success methodology and exceptional communication skills to build a comprehensive strategy to align on customer initiatives, goals and outcomes.
- Develop joint customer success plans that include agreed upon scope, shared metrics, user engagement, sophistication of usage, adoption plans, timelines and communication.
- Eliminates barriers to customer advocacy and expansion.
- Facilitates Executive Business Reviews with between economic decision makers and PointClickCare executive sponsors to drive business alignment on desired outcomes.
- Works as a Trusted Advisor to provide strategic guidance and a path to value with Customer Executive Leadership and internal account teams.
- Work cross functionally with internal teams to maximize expansion, adoption, and retention of tools. Exceptional balance of revenue growth and retention outcomes.
- Works closely with the Account Executive in identifying and uncovering possible sales expansion opportunities to achieve organizational goals.
- Providing early warning and turnaround strategies that focus on customer health and mitigate churn
- Act as a point of escalation, when required, to help manage customer expectations, and develop Save plans for at-risk accounts.
- Advocates on behalf of accounts with other departments in PointClickCare by developing positive internal working relationships.
- Builds and maintains a portfolio of reference accounts
- Demonstrates empathy in all customer dealings.
- Consistently demonstrates tact and confidence when engaging in difficult conversations.
- Lead strategic Customer Success initiatives.
- Onboards and provides mentorship to new team members to the Customer Success Organization.
- Effective working with multiple levels of the customer organization.
- An excellent communicator/speaker able to quickly gain buy-in.
- Flexible when facing tough calls and embraces difficult conversations.
- Dedicated to meeting customer and company expectations.
- Conveys outcomes and objectives timely via written documentation.
- Exceeds all KPI targets, including NRR, while maintaining strong client relationships.
- Complete CSM Certification within 12-months of hire.
Required Experience:
- You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
- Experience in a customer-facing role within a Saas/tech company
- Experience in a Healthcare Sales/Account Management/Customer Success Management role with emphasis in senior living/housing managing a book of business, primarily focused on top-tier customers.
- Proven track record of sustaining and growing complex relationships.
- Exceptional relationship builder that is accustomed to taking initiative in fast-paced environments.
- Proficient communication and presentation skills, plus the ability to work independently in remote environment to deliver customer success.
- Proven proficiency in data analysis including interpreting and translating results.
- Bachelor’s degree in a relevant field or equivalent practical experience
- Be a self-starter with a positive attitude, strong leadership abilities, and collaborative working style.
- Experience using a CRM tool (Salesforce and/or Gainsight)
$88,000 – $95,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $88,000 – $95,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $88,000 – $95,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.PointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Manager, Port – Canadian National Railway – Vancouver, BC
Company: Canadian National Railway
Location: Vancouver, BC
Expected salary:
Job date: Sat, 15 Feb 2025 08:19:17 GMT
Job description: and enhance profitable growth · Collaborate closely with CN’s Sales and Marketing team to meet customer requirements and align… Management, Logistics, Business Analytics, Business Administration or Marketing Competencies · Demonstrates active listening…