Company: Provincial Health Services Authority
Location: Vancouver, BC
Job description: . Monitors and co-ordinates payment of program invoices and expenses. Collaborates with the Program Manager…, training and/or experience in communications, project management, research assistance, or a related discipline an asset…
This content discusses the role of a person who monitors and coordinates the payment of program invoices and expenses, and collaborates with the Program Manager. Additional qualifications such as training or experience in communications, project management, research assistance, or a related discipline are considered assets for the position.
Job Description:
We are seeking a dynamic and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via phone, email, and in person. You will handle customer inquiries, process orders, and resolve any issues that may arise in a professional and timely manner.
Key Responsibilities:
– Answer incoming customer calls and respond to emails in a timely manner
– Process customer orders accurately and efficiently
– Handle customer complaints and ensure timely resolution
– Build and maintain relationships with customers to ensure satisfaction and retention
– Collaborate with other team members to provide a seamless customer experience
– Stay up to date on product knowledge and company policies
Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent verbal and written communication skills
– Strong problem-solving abilities
– Ability to multi-task and prioritize tasks effectively
– Proficient in Microsoft Office and CRM software
– Available to work occasional evenings and weekends
If you are a customer-focused individual with a passion for providing top-notch service, we would love to hear from you. Apply now to join our team as a Customer Service Representative.
Expected salary: $62239 – 89469 per year
Job date: Thu, 06 Jun 2024 02:48:46 GMT
