PBS Systems – Bilingual Automotive Accounting Trainer – Ottawa – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Fri, 23 May 2025 22:08:07 GMT

Job description: Company Name: PBS SystemsJob Location: Ottawa, OntarioJob Type: Full-time, Permanent, RemoteNo. of Openings: 01Internal Job Title: DTO Bilingual Trainer AccountingReports To: Team Lead, DTO AccountingJob Requirement(s): Up to 2 weeks of travel/month within Canada and the US“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”The Opportunity:At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.We’re always looking for talented people. While this posting outlines a specific role, we value flexibility and growth—your path at PBS can evolve with your skills and interests.The Role:As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS). You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations. Your role is key to ensuring a smooth and successful onboarding experience.This is a remote position based in the Ottawa/Gatineau area, with regular travel to customer sites across Canada, the U.S., and the Caribbean. The role primarily supports our clients in Quebec. Approximately 50% of your time will be spent working from home, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.What You’ll Do:

  • Develop proficiency and stay up to date with PBS Software Expertise
  • Master the process of training new customers on the accounting silo of PBS software
  • Proactively learn new products to expand our PBS knowledge
  • Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well
  • Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision
  • Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.
  • Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded
  • Ensuring exceptional service and support by maintaining a customer focused approach
  • Accurately enter and update data into company databases and systems, ensuring completeness and correctness of information
  • Maintain documentation and update it as departmental processes evolve
  • Document tickets, investigate arising issues, and escalate them to the appropriate teams
  • Effectively prioritize and manage tasks independently, demonstrating sound judgment without requiring direction from Team Leads.
  • Promptly respond to both internal and external training requests
  • Share knowledge within your own silo and with others across the DTO (Dealership Training Optimization) team
  • Commitment to continued education and cross-training activities
  • Ensure consistent monitoring of the client calls queue
  • Create and maintain a positive work environment
  • Strong commitment to going the “Extra Mile” to ensure excellence
  • Perform other duties and responsibilities as assigned

What You Bring:

  • MANDATORY – Bilingual proficiency in both English and French (speaking, reading, writing)
  • MANDATORY – Strong understanding of accounting/bookkeeping principles
  • MANDATORY – 1-2 years’ experience in a dealership environment
  • MANDATORY – Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required
  • MANDATORY – Strong computer skills required, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ability to quickly learn and adapt to new software tools is essential
  • PBS software experience is a strong asset
  • Experience facilitating in-person and virtual training sessions
  • Excellent communication skills, including presentation and public speaking in both languages.
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • High School Diploma

What we offer:

  • Remote Work Flexibility – Work from home with support for a healthy work-life balance
  • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive Health Benefits – Medical and dental coverage
  • Paid Time Off – Vacation time, personal days, and paid holidays
  • Professional Development – Ongoing training, certifications, and career growth opportunities
  • Tech Setup Support – Company-provided laptop and tools to set up your home office
  • Inclusive Culture – A supportive, collaborative team environment where your voice matters
  • Employee Recognition – Regular appreciation programs and performance incentives
  • Competitive compensation package – Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
  • Staff discounts – GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Bilingual Automotive Accounting Trainer – Ottawa – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary:

Job date: Fri, 23 May 2025 22:52:20 GMT

Job description: Company Name: PBS SystemsJob Location: Ottawa, OntarioJob Type: Full-time, Permanent, RemoteNo. of Openings: 01Internal Job Title: DTO Bilingual Trainer AccountingReports To: Team Lead, DTO AccountingJob Requirement(s): Up to 2 weeks of travel/month within Canada and the US“PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”The Opportunity:At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, and we’re growing fast.We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.We’re always looking for talented people. While this posting outlines a specific role, we value flexibility and growth—your path at PBS can evolve with your skills and interests.The Role:As a Bilingual Automotive Software Accounting Trainer, you will deliver training and support to new and existing customers on our Dealer Management Software (DMS). You’ll lead virtual sessions via phone and online platforms as well as providing onsite training during new client software installations. Your role is key to ensuring a smooth and successful onboarding experience.This is a remote position based in the Ottawa/Gatineau area, with regular travel to customer sites across Canada, the U.S., and the Caribbean. The role primarily supports our clients in Quebec. Approximately 50% of your time will be spent working from home, while the other 50% will involve onsite visits to dealerships as part of the software installation and training team.What You’ll Do:

  • Develop proficiency and stay up to date with PBS Software Expertise
  • Master the process of training new customers on the accounting silo of PBS software
  • Proactively learn new products to expand our PBS knowledge
  • Work directly with customers to conduct training sessions in the assigned silo and when possible, in other silos as well
  • Independently perform installation tasks and serve as a reliable installation resource without the need for direct supervision
  • Confidently discuss and navigate our Dealer Management Software to provide better assistance to our customers.
  • Build and maintain strong customer relationships by proactively identifying client needs and ensuring expectations are consistently met or exceeded
  • Ensuring exceptional service and support by maintaining a customer focused approach
  • Accurately enter and update data into company databases and systems, ensuring completeness and correctness of information
  • Maintain documentation and update it as departmental processes evolve
  • Document tickets, investigate arising issues, and escalate them to the appropriate teams
  • Effectively prioritize and manage tasks independently, demonstrating sound judgment without requiring direction from Team Leads.
  • Promptly respond to both internal and external training requests
  • Share knowledge within your own silo and with others across the DTO (Dealership Training Optimization) team
  • Commitment to continued education and cross-training activities
  • Ensure consistent monitoring of the client calls queue
  • Create and maintain a positive work environment
  • Strong commitment to going the “Extra Mile” to ensure excellence
  • Perform other duties and responsibilities as assigned

What You Bring:

  • MANDATORY – Bilingual proficiency in both English and French (speaking, reading, writing)
  • MANDATORY – Strong understanding of accounting/bookkeeping principles
  • MANDATORY – 1-2 years’ experience in a dealership environment
  • MANDATORY – Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required
  • MANDATORY – Strong computer skills required, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); ability to quickly learn and adapt to new software tools is essential
  • PBS software experience is a strong asset
  • Experience facilitating in-person and virtual training sessions
  • Excellent communication skills, including presentation and public speaking in both languages.
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • High School Diploma

What we offer:

  • Remote Work Flexibility – Work from home with support for a healthy work-life balance
  • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive Health Benefits – Medical and dental coverage
  • Paid Time Off – Vacation time, personal days, and paid holidays
  • Professional Development – Ongoing training, certifications, and career growth opportunities
  • Tech Setup Support – Company-provided laptop and tools to set up your home office
  • Inclusive Culture – A supportive, collaborative team environment where your voice matters
  • Employee Recognition – Regular appreciation programs and performance incentives
  • Competitive compensation package – Including a competitive annual base salary, bonus for product certification up to $4,800 per year, great referral bonus, etc.
  • Staff discounts – GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Ottawa Remote – Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Fri, 09 May 2025 22:52:24 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Bilingual Automotive Software Trainer – Accounting – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Wed, 23 Apr 2025 22:42:29 GMT

Job description: Company Name: PBS SystemsJob Location: Ottawa, OntarioJob Type: Full-time, Permanent, RemoteNo. of Openings: 01Internal Job Title: DTO – Bilingual Trainer – AccountingReports To: Team Lead, DTO AccountingJob Requirement(s): Up to 2 weeks of travel within Canada and the US“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer – Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of the Ottawa/Gatineau area and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership’s site as part of the installation team.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within the DTO team
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • Experience in bookkeeping/accounting
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is an asset
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS

PBS Systems – Ottawa Remote – Bilingual Software Trainer (Automotive Sales) – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Sun, 06 Apr 2025 22:53:10 GMT

Job description: Company Name: PBS SystemsJob Location: REMOTE – Ottawa areaJob Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: STT Bilingual Trainer – SalesReports To: Team Lead, Software Training & TransitionsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 1 week per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an STT Bilingual Trainer – Sales you will provide training to existing customers in the Sales module of our Dealer Management Software, in both English and French. You will be responsible for assisting customers’ training both on the phone and virtually leading up to the new software completion. STT Bilingual Trainers also assist the customer onsite/in person, when required, with new software install training.Job Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned module or modules
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own module and others within STT
  • Maintain documentation and update as processes change within department
  • Willingness to commit to an ongoing system of education and cross-training
  • Ensure STT queue is monitored
  • Customer focus / excellent customer service skills
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, writing)
  • 1-2 years’ previous experience in the automotive industry/dealership environment, PBS experience considered a strong asset
  • Experience in the sales area of a dealership preferred
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Willingness to go the “Extra Mile”
  • Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – Automotive Accounting Software Training – Ontario – Milton, NS

Company: PBS Systems

Location: Ontario – Milton, NS

Expected salary: $4800 per month

Job date: Fri, 21 Feb 2025 23:52:43 GMT

Job description: Company Name: PBS SystemsJob Location: Milton, OntarioJob Type: Full-time, PermanentNo. of Openings: 01Internal Job Title: DTO – Trainer SalesReports To: Team Lead, DTO SalesJob Requirement(s): Up to 2 weeks of travel within Canada and the US“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an Sales Software Trainer (DTO Trainer – Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within the DTO team
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is an asset
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Fluent in English (speaking, reading, writing)
  • Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – Automotive Accounting Software Training – Ontario – Milton, NS

Company: PBS Systems

Location: Ontario – Milton, NS

Expected salary: $4800 per month

Job date: Fri, 21 Feb 2025 23:28:23 GMT

Job description: Company Name: PBS SystemsJob Location: Milton, OntarioJob Type: Full-time, PermanentNo. of Openings: 01Internal Job Title: DTO – Trainer SalesReports To: Team Lead, DTO SalesJob Requirement(s): Up to 2 weeks of travel within Canada and the US“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As an Sales Software Trainer (DTO Trainer – Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within the DTO team
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is an asset
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Fluent in English (speaking, reading, writing)
  • Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

PBS Systems – (Ottawa Remote) Bilingual Automotive Fixed Ops Software Trainer – Ottawa, ON

Company: PBS Systems

Location: Ottawa, ON

Expected salary: $4800 per month

Job date: Wed, 05 Feb 2025 23:14:28 GMT

Job description: Company Name: PBS SystemsJob Location: Remote (Ottawa area)Job Type: Full-time, PermanentNo. of Openings: 1Internal Job Title: DTO Bilingual Trainer – Fixed OpsReports To: Team Lead, DTO Fixed OpsJob Requirement(s): Bilingual (FR-EN); Travel within North America approx. 2 weeks per month“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role:As a Bilingual Automotive Fixed Ops Software Trainer (DTO Bilingual Trainer – Fixed Ops) you will provide support and training to new and existing customers on our Dealer Management Software (DMS) in the Parts and/or Service modules of our software, in both English and French. Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training.This is a remote work opportunity based out of Ottawa and the surrounding area. 50% of your time would be spent working from home and 50% of your time would be spent traveling to customer sites throughout North America.Job Responsibilities:

  • Learn and develop an understanding of the PBS software
  • Learn and develop an understanding of the process for training customers on the PBS software
  • Learn and develop an understanding of data entry and other key tasks
  • The ability to complete the payroll module – if applicable
  • Become an install resource without assistance
  • Demonstrate the ability to prioritize tasks without direction from Team Leads
  • Taking the initiative to learn new products to increase their knowledge
  • Provide excellent support to our customers in our software
  • Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
  • Work directly with customers and train all sessions in assigned silo and if possible other silos
  • Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
  • Responds to both internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
  • Create and maintain a positive work environment
  • Knowledge sharing within own silo and others within DTO
  • Maintain documentation and update as processes change within department
  • Willingness to commitment to an ongoing system of education and cross-training
  • Ensure DTO queue is monitored
  • Customer focus / excellent customer service skills
  • Willingness to go the “Extra Mile”
  • Perform other duties and responsibilities as assigned

Qualifications:

  • Fluent in French and English (speaking, reading, and writing) mandatory
  • Experience in the parts or service area of a dealership preferred
  • 1-2 years’ previous experience in the automotive industry, dealership environment or PBS is preferred
  • High School Diploma
  • Computer proficient with knowledge of Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Effective time management & organizational skills
  • Strong multi-tasking & prioritization
  • Strong documentation abilities
  • Excellent communication skills
  • Ability to travel within Canada and the USA up to 2 weeks per month is required; in consequence proof of valid passport and/or US visa (if applicable), and valid full class driver’s license is required

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Competitive annual base salary
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Bilingual Automotive Project Manager – PBS Systems – Ontario – Milton, NS

Company: PBS Systems

Location: Ontario – Milton, NS

Expected salary: $4800 per month

Job date: Thu, 09 Jan 2025 23:48:01 GMT

Job description: on your talents, growth, and interests. The Role: The Bilingual (French/English) Project Manager is responsible for overseeing the… opportunity. Job Responsibilities: Project Coordination: Lead and manage software conversion projects, including planning…

Automotive Project Manager Team Lead – PBS Systems – Ontario – Milton, NS

Company: PBS Systems

Location: Ontario – Milton, NS

Expected salary: $4800 per month

Job date: Sat, 11 Jan 2025 23:09:17 GMT

Job description: Job Title: Team Lead, Project Management Reports To: Implementation Manager Job Requirement(s): Travel within North America… you into new roles based on your talents, growth, and interests. The Role: The Team Lead, Project Management supports the…