Company: TYLin
Location: Vancouver, BC
Job description: collection process to be followed Communicating directly with clients as an extension of the Project Manager and Project… and liaises between Project Managers and clients. A major component of the role is the ability to be versatile and reliable…
The content outlines a collection process that involves direct communication with clients, acting as an intermediary between Project Managers and clients. A key aspect of this role is the necessity for versatility and reliability in managing these interactions effectively.
I’m unable to access external websites directly, including job postings. However, if you provide details from the job description or tell me what position you’re interested in, I can help you create or summarize a job description!
Expected salary: $70000 – 80000 per year
Job date: Thu, 22 May 2025 07:43:10 GMT
Compass Group – Accounts Receivable Collections Specialist – London, ON
Company: Compass Group
Location: London, ON
Expected salary:
Job date: Tue, 29 Apr 2025 22:24:22 GMT
Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryNow, if you were to come on board as our Accounts Receivable Collections Specialist, we’d ask you to do the following for us:
- Collect all outstanding receivables and ensure Clients receives the invoices in a timely fashion.
- Follow up unidentified Deposits (UD) with the operations for any unkeyed invoices
- Monthly meetings with management of operations to review all invoices over 60 days and action plans
- Work with all units of your assigned sectors to ensure a proper procedure is in place for submitting correct invoices to the Client, entering in Orbit and providing backup in weekly Orbit envelopes
- Provide agings and payment information to units to ensure updated and accurate records
- Review payment terms to ensure they align with the contracts.
- Provide write offs when required and ensure proper authorization is obtained
- Arrange refunds when necessary
- Respond to inquiries from Clients and units
Think you have what it takes to be our Accounts Receivable Collections Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Proven collection experience, business to business experience preferred
- Ability to research, analyze and determine logical resolutions regarding client account issues
- Proficient MS Office including exceptional Excel skills
- Experience in a computerized accounting environment (JD Edwards preferred)
- Excellent communication and negotiation skills
- Accuracy and attention to detail
- Ability to work independently and within a team
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.
MealSuite – Accounts Receivable Administrator – Cambridge, ON
Company: MealSuite
Location: Cambridge, ON
Expected salary:
Job date: Fri, 02 May 2025 22:56:13 GMT
Job description: Accounts Receivable AdministratorMealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.We’re looking for our next innovative Accounts Receivable Administrator to join our Finance team. Reporting to the Controller, you’ll be managing collections activities and generating accurate customer invoices.A day in the life as an Accounts Receivable Administrator:
- Manage collections activities – Send reminders and negotiate payment plans.
- Generate and send customer invoices – Ensure timely and accurate invoicing.
- Identify billing discrepancies – Resolve short payments promptly.
- Reconcile AR ledger – Prepare AR aging reports for management review.
- Apply customer payments – Ensure accurate application to correct invoices.
- Collaborate cross-functionally – Work with Revenue Operations, Customer Success, and Sales to resolve issues.
- Recommend process improvements – Optimize billing, collections, and cash application processes.
If the below describe your knowledge, experience, and character, this role could be for you:
- I have knowledge and experience in accounting and accounts receivable.
- I gained my knowledge through certifications, courses, or training and have 2+ years of direct experience in accounts receivable.
- I am proficient in Excel and demonstrate strong data entry skills with a high level of accuracy.
- I am experienced with Salesforce or similar ERP systems.
- I have exceptional attention to detail and organization skills.
- I thrive in an agile environment that encourages collaboration and communication.
- I enjoy being directly involved in projects and initiatives that offer continuous learning and leadership opportunities.
We know imposter syndrome can be REAL when applying for a new role, but please don’t let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!More to love about working at MealSuite:
- We are passionate people that care about others. The heart of what we do comes down to our mission to deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology.
. * We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.
- We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.
- We take care of our employees too! Here are just a few of the great things we offer:
- Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
- Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts.
- Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
- Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
- An inclusive workplace – women account for 53% of our employees and 58% of people leaders.
- Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!
- Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
- Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at
.This role will require you to work in our office located in Cambridge up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!Have we got your attention? Great! Here’s what’s next: Apply today with your resume and answers to our application questions.We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honored that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidateWe want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact .
GoodLife Fitness – Senior Accounting Associate – Accounts Receivable – Remote in Canada – London, ON
Company: GoodLife Fitness
Location: London, ON
Expected salary:
Job date: Fri, 18 Apr 2025 07:42:43 GMT
Job description: Who is a Senior Accounting Associate- Accounts Receivable?This role is responsible for providing support to the Manager of Accounting – Accounts Receivable by training and assisting the Accounts Receivable Associates, reviewing financial account information, completing general ledger account reconciliations, verifying the collection of payments, and processing journal entries to ensure the monthly financial results are accurate. This role will also play an integral part in posting the financial reporting results of affiliated companies for consolidated financial reporting. This role ensures the integrity of the financial information through the monitoring and maintenance of processes, reporting, and reconciliations.What will you be doing?· Reviews and prepares journal entries as well as general ledger account reconciliations using financial and other system reporting to ensure the accuracy of the financial statements.· Follows up with Accounting Associate – Accounts Receivable to ensure the necessary adjustments are made when a discrepancy is identified in an account reconciliation.· Reviews and prepares general ledger account reconciliations to ensure Receivable balances are accurate as per the subledger. Processes other journal entries that are required to complete month-end.· Monitors and analyzes the Corporate Partner portfolio using system reports and department procedures in order to ensure the payments and balances are accurate and current and to maximize cash flow.· Provides payment verification reporting to ensure the accuracy of the cash receipts and applied payments to Corporate Partner accounts.· Allocates and journalizes monthly revenue based on cash receipts that were collected within the period.· Prepares Corporate Member Allowances to ensure the allowance is compliant with department accounting policies· Prepares monthly past due notifications and emails to Corporate Partners who have account balances in arrears.· Escalates outstanding invoices to the Corporate Team to ensure collection and accuracy of the Receivable balance.· Coordinates with affiliated companies to receive monthly financial reporting and transfer compiled information into the accounting system for accurate and audit-compliant consolidated financial statements.· Compiles and processes financial information into journal entry postings.· Prepares related party general ledger account reconciliations.· Follows up on general ledger reconciliations variances to clear the discrepancies.· Provides training in the Accounts Receivable Department using the provided tools and resources to ensure the successful execution of all key responsibilities and tasks within the department are compliant with accounting policies.· Assists Accounting Manager – Accounts Receivable in the preparation and creation of annual working papers by providing supporting documentation in order to complete the financial statements.Do you have what it takes?· Post-secondary accounting diploma or degree or equivalent work experience· 2 years’ experience in accounting· Strong knowledge of computers, Microsoft Office, particularly efficient in ExcelWhat’s in it for you?· Ongoing training & development to ensure a long & successful career path· Career advancement opportunities· Competitive Total Rewards Package· FREE Performance Fitness membership· Fun & energetic atmosphere to come to every day!At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees & members feel valued, respected & supported. We are dedicated to building a workforce that reflects the diversity of our customers & communities in which we live & serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity & that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know & we will work with you to meet your needs.This job posting is for an existing vacancy.Diversity and InclusionAt GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.Recruitment Fraud AlertMany companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.Protect yourself:GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.
Jitterbit – Accounts Receivable Analyst – Ottawa, ON
Company: Jitterbit
Location: Ottawa, ON
Expected salary:
Job date: Sat, 05 Apr 2025 22:10:52 GMT
Job description: Company DescriptionJitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently.For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally.Job DescriptionJitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management (API-M) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row!Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources.Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market in days, not months.Why This Role Is Important To Jitterbit?We have teams across the world, including US, Canada, Brazil, Netherlands, Germany, Poland, India and Asia Pacific and what you will do will have an impact. We are looking for an experienced and talented AR Analyst to join us as we continue to grow! Reporting to the Senior Manager of AR & Revenue, our ideal candidate is a team player, solution-oriented and comfortable working in a fast-paced environment. The AR Analyst supports the overall Accounts Receivable and revenue process and ensures the accurate and timely collection of sales from customers and third-party payers in US and International. The AR Analyst is responsible for the full accounts receivable life cycle as it relates to an assigned customer list. This includes customer account set up, reviewing contracts and Salesforce Opportunities, creation of invoices, and associated collection of cash. This role will involve a large amount of customer contact (internal and external via telephone and email), requiring a strong customer-focused approach and positive and professional attitude.What you will do:
- Review and approve the setup of all new customer accounts.
- Review and approve Salesforce Opportunities as they are submitted, ensuring that all information is accurate and aligns with the associated contract.
- Create customer invoices in NetSuite and assign appropriate billing schedules as needed.
- Manage the Professional Services billing monthly, ensuring that all hours are billed for accurately.
- Assist with monthly review and reconciliations to ensure billings are complete and accurate.
- Manage cash collections for all invoices, assisting with resolution or escalation as necessary.
- Partner with internal teams to collect payment on past due invoices and ensure that any customer questions or discrepancies are addressed.
- Effectively manage a high volume of outgoing and emails, ensuring a timely response to all requests
- Make recommendations for account suspensions due to non-payment and compile backup documentation for any items being placed with third party collections.
- Cross-train to perform other related duties as needed to assist in the management of customer accounts, Billing, and Collections.
- Supports the Senior Manager and Controller on ad-hoc projects, as well as assisting the larger Finance department with any requests or questions surrounding billing and collections.
- Assists with providing audit related requests and support.
Qualifications
- BA/BS or equivalent in (Business Administration, Finance, Accounting – plus)
- Minimum of 1 year + NetSuite billing and collections experience. Experience using Salesforce, Tesorio or other Sales / Collections systems is considered a plus.
- Fluent in English and confident communicating with a US Based Team
- Teamwork centric mindset and ability to work during East Coast Time Zone.
- A friendly demeanor and enthusiasm for an operational, yet customer-facing role.
- Ability to practice good judgment while ensuring policy and processes are followed.
- Self-motivated and self-managed – able to think independently, creatively, and opportunistically.
- Must have the ability to complete multiple tasks, display competent organization and time management.
- Overly organized, great attention to detail, and strong verbal and written communication skills.
Additional Information
- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
- Career development and mentorship
- A flexible, remote-friendly company with personality and heart
#LI-AKJitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Jitterbit – Accounts Receivable Analyst – Toronto, ON
Company: Jitterbit
Location: Toronto, ON
Expected salary:
Job date: Sat, 05 Apr 2025 22:06:11 GMT
Job description: Company DescriptionJitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently.For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally.Job DescriptionJitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management (API-M) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row!Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources.Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market in days, not months.Why This Role Is Important To Jitterbit?We have teams across the world, including US, Canada, Brazil, Netherlands, Germany, Poland, India and Asia Pacific and what you will do will have an impact. We are looking for an experienced and talented AR Analyst to join us as we continue to grow! Reporting to the Senior Manager of AR & Revenue, our ideal candidate is a team player, solution-oriented and comfortable working in a fast-paced environment. The AR Analyst supports the overall Accounts Receivable and revenue process and ensures the accurate and timely collection of sales from customers and third-party payers in US and International. The AR Analyst is responsible for the full accounts receivable life cycle as it relates to an assigned customer list. This includes customer account set up, reviewing contracts and Salesforce Opportunities, creation of invoices, and associated collection of cash. This role will involve a large amount of customer contact (internal and external via telephone and email), requiring a strong customer-focused approach and positive and professional attitude.What you will do:
- Review and approve the setup of all new customer accounts.
- Review and approve Salesforce Opportunities as they are submitted, ensuring that all information is accurate and aligns with the associated contract.
- Create customer invoices in NetSuite and assign appropriate billing schedules as needed.
- Manage the Professional Services billing monthly, ensuring that all hours are billed for accurately.
- Assist with monthly review and reconciliations to ensure billings are complete and accurate.
- Manage cash collections for all invoices, assisting with resolution or escalation as necessary.
- Partner with internal teams to collect payment on past due invoices and ensure that any customer questions or discrepancies are addressed.
- Effectively manage a high volume of outgoing and emails, ensuring a timely response to all requests
- Make recommendations for account suspensions due to non-payment and compile backup documentation for any items being placed with third party collections.
- Cross-train to perform other related duties as needed to assist in the management of customer accounts, Billing, and Collections.
- Supports the Senior Manager and Controller on ad-hoc projects, as well as assisting the larger Finance department with any requests or questions surrounding billing and collections.
- Assists with providing audit related requests and support.
Qualifications
- BA/BS or equivalent in (Business Administration, Finance, Accounting – plus)
- Minimum of 1 year + NetSuite billing and collections experience. Experience using Salesforce, Tesorio or other Sales / Collections systems is considered a plus.
- Fluent in English and confident communicating with a US Based Team
- Teamwork centric mindset and ability to work during East Coast Time Zone.
- A friendly demeanor and enthusiasm for an operational, yet customer-facing role.
- Ability to practice good judgment while ensuring policy and processes are followed.
- Self-motivated and self-managed – able to think independently, creatively, and opportunistically.
- Must have the ability to complete multiple tasks, display competent organization and time management.
- Overly organized, great attention to detail, and strong verbal and written communication skills.
Additional Information
- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
- Career development and mentorship
- A flexible, remote-friendly company with personality and heart
#LI-AKJitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Actionstep – Accounts Receivable Specialist – Toronto, ON
Company: Actionstep
Location: Toronto, ON
Expected salary: $60000 – 65000 per year
Job date: Fri, 28 Feb 2025 23:34:25 GMT
Job description: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, Canada, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices. Based in Canada, you will have proven experience in the accounting or finance industries. You will be a strategic and supportive partner for our customers in this exciting opportunity. As a tenacious and empathetic expert, you will proactively engage in the day-to-day management of your accounts, including strategic account planning and customer success issue resolution. Reporting to the Controller, you will be responsible for developing and maintaining existing and new customer relationships while ensuring the timely and accurate processing of incoming payments. You will lead customers to full adoption of our financial processes, maintaining a focus on customer success and satisfaction. We are looking for someone who is customer-focused, social, and analytical. You will possess an aptitude for learning and using new software and be someone who can communicate clearly and effectively. This is a chance to make an impact in a successful cloud-based technology business.What You Will Do:· Working on aged debt and implement strategies to manage overdue payments and minimise debt exposure.· Maintaining regular contact with customers, sending reminder letters, and proactively contacting to follow up on outstanding balances.· Managing the accounts inbox, dealing with all queries, and capturing all relevant information in financial systems.· Responding to the clients and internal stakeholders resolving their queries promptly and efficiently.· Taking ownership of end-to-end account receivable activities including receipting customer payments for all entities.· Preparing consolidated monthly billing spreadsheet to support specific accounts.· Investigating disputes/customer issues and processing credit notes as required.· Managing and resolving issues that are identified during contact with the customers to ensure prompt collection of outstanding amounts.· Assessing delinquent customer accounts and work on bad debts to be written off.Who You Are:Communicator: You will be working with many different people across the organization, at times of high pressure. Your communication capabilities are vital to ensure your stakeholders are bought into the work we do together, understand complex processes and work effectively with you.Collaborator: In Finance, we work across many different teams in the organisation, often at times of pressure. Working in collaboration means understanding the needs of the people you are working with, and ensuring they understand your needs. It requires a joint commitment which you need to broker to ensure that we get the job done and achieve the outcomes we need.Relationship Manager: Building and maintaining effective cross-organizational working relationships as a business partner will underpin your success. Relationship management requires a strong understanding of the roles your stakeholders are playing, and the ability to ensure they commit to the processes we are jointly working through.Analytical Problem Solver: You will face bumps in the road every day, situations we have not faced before. You will need to be comfortable working with colleagues to find options and be able to facilitate across teams to agree solutions.RequirementsWhat you need to know and what will make you successful!· Experience in Accounts Receivable or similar role.· Excellent customer service skills, with a polite, tactful, and firm manner.· Confidence, professionalism, and perseverance.· Strong Microsoft Excel skills.· Excellent written and verbal communication skills, both face to face and over the phone.· Confident, approachable, and professional manner.· Resilience and drive to deliver brilliant service.· Questioning approach and use of own initiative.· Excellent attention to detail.· Ability to manage their own workload, prioritize and work well under pressure.· Suitable Background CheckBenefitsWe offer a fantastic and inspirational working environment!· Flexible working.· We are a team, we trust each other and we believe our best work happens when life & work is in good balance.· Wear what you like to work.· Take your birthday off.· Socials and team building events, remote and in person.· Relaxed and friendly team.· Fantastic training and development opportunities.
Accounts Receivable Manager – Meridia Recruitment Solutions – Ontario
Company: Meridia Recruitment Solutions
Location: Ontario
Expected salary:
Job date: Wed, 22 Jan 2025 02:52:30 GMT
Job description: Accounts Receivable Manager Toronto, Ontario Reference # AC- 5916 Meridia Recruitment Solutions has partnered… with a prominent law firm in Toronto to recruit an Accounts Receivable Manager to join their team. Reporting into the Director…
Manager, Accounts Receivable and Accounts Payable – Mevotech – Toronto, ON
Company: Mevotech
Location: Toronto, ON
Expected salary:
Job date: Wed, 11 Dec 2024 07:40:35 GMT
Job description: with a leading North American aftermarket auto parts company? Mevotech is seeking a Manager, Finance & Accounting to join our dynamic…’s Best Managed Companies. Position Overview The Manager, Finance & Accounting plays a key role in maintaining and enhancing the…
Senior Manager, Digital Product Management – Global Accounts Receivable – American Express – Toronto, ON
Company: American Express
Location: Toronto, ON
Expected salary:
Job date: Fri, 22 Nov 2024 23:22:45 GMT
Job description: Job Description:You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The Global Accounts Receivables team is part of the Enterprise Platforms Centre of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commercial initiatives that help grow revenue, deepen customer engagement, and increase card member value.Our Mission
We are looking for a talented and driven Senior Manager, Digital Product Management – Global Accounts Receivable to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our global next generation cloud based microservices platform for Accounts Receivable.In this role, you will act as the Accounts Receivable Product Manager for the North American Consumer and Small Business Solutions markets. You will collaborate with Product Owners and Engineering to build customer experiences for new and existing Charge and Revolve card products on our new Accounts Receivable platform.You will also be responsible for defining common platform capabilities that can be leveraged globally by all products and markets, to improve scalability of the platform.Who are we looking for?To be successful in this role, candidates should have a deep understanding of Accounts Receivable business processes such as transaction processing, payment handling, interest calculation, minimum payment calculation, delinquency / ageing and billing. Candidates with a background in card issuing and related financial processing, covering Charge, Revolve, Debit and Prepaid products will be considered.You will collaborate with product marketing teams and other technology partners to deliver user experiences and operational processes on our modern Accounts Receivable platform.How will you make an impact in this role?
- Discover required platform capabilities to adequately support Charge and Revolve products in target North American (Canada) markets.
- Translate complex business logic into well-defined and easy to understand requirements on a shared backlog.
- Question the “why” of existing business processes on legacy platforms to ensure correct alignment of functions with the correct domains.
- Leverage data to enhance platform capability prioritization decisions.
- Translate software product roadmap into minimum viable product iterations, to improve time to market, reduce operational risk, and create business value.
- Partner with Consumer business stakeholders to market adoption of platform capabilities.
- Collaborate with Global Accounts Receivable product colleagues to deliver global platform capabilities.
Qualifications, Skills and Experience:
- University Degree required or comparable experience in computer science, engineering, finance, mathematics, business or a related numerical discipline.
- Experience within Accounts Receivable, Credit, Lending, Payment Products or Accounting platforms.
- Significant experience in Software Product Management, Business Analysis or Product Ownership.
- A good balance of technical knowledge and business acumen.
- Experience modeling financial calculations in MS Excel or similar.
- Ability to extract business / customer insights from databases using SQL.
- Strong analytical skills with the ability to decompose abstract information into meaningful and detailed business features and clearly articulate any complexities.
- Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality.
- Team skills, including ability to establish and maintain effective working relationships with all levels within organization.
- Passion for innovation and a dedication to driving transformative change.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
American Express is looking for a Senior Manager, Digital Product Management – Global Accounts Receivable to help lead the transformation of Account Receivable capabilities for the Core Card Platforms. The ideal candidate should have experience in Accounts Receivable, Credit, Lending, Payment Products or Accounting platforms, as well as significant experience in Software Product Management, Business Analysis, or Product Ownership. Key responsibilities include discovering platform capabilities, translating business logic into requirements, leveraging data for decision-making, and collaborating with stakeholders to deliver global platform capabilities. The company offers competitive salaries, bonus incentives, and comprehensive benefits to support the well-being of employees and their families. American Express is committed to providing an inclusive work environment and equal treatment to all employees.