VON Canada – Program Coordinator, SMILE Program – Full-time – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Sun, 04 May 2025 07:58:43 GMT

Job description: Other Healthcare / Client Support Roles Trenton, Ontario Belleville, Ontario Brighton, Ontario Stirling, Ontario Permanent, Full-Time ReqID: 42677DescriptionPosition at VON Canada (Ontario)Requisition DetailsEmployment Status: Regular, Full-time (1.0 FTE)
Program Name: SMILE Program
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: NoTravel: There currently is no travel involved in the position, however, there is a potential for travel in the future.
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this positionThis is not a remote role – 5 days a week working in the office.Job Summary:The Administrative Coordinator serves as the first point of contact for the day-to-day operations associated with the operational aspects of the office. Assisting the SMILE Program Manager with day-to-day tasks. Work collaboratively with team members and community support partner agencies to maintain up-to-date information and data. The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards and quality management.Key Responsibilities:

  • Ensures the provision of cost-effective client services and programs.
  • Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
  • Develops and implements program plans to meet department needs.
  • Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and in-services within the framework of VON Quality Management standards.
  • Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
  • Functions as a primary support contact between clients, health professionals, community support and internal team members.
  • Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
  • Supports financial accountability within assigned programs by maintaining program budgets.
  • Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
  • Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
  • Plans and participates in multi-disciplinary meetings as required.
  • Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
  • Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
  • Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.

External and Internal Relationships:

  • Timely communication and follow up with clients, and community partners/professionals as required.
  • Timely communication and follow up with internal staff

Education, Designations and Experience:

  • Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
  • 2-3 years of related experience in community and health-based care.
  • 1-2 years of experience in program planning and evaluation is an asset.
  • Experience in volunteer administration an asset.
  • Experience or understanding of the not-for-profit healthcare environment is an asset.

Skill Requirements:

  • Demonstrated commitment to working in an environment with high confidentiality and discretion.
  • Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
  • Excellent oral and written communication skills.
  • Able to work both independently and within a team.
  • Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
  • Strong customer service skills.
  • Ability to problem solve and adjust to rapidly changing priorities in a deadline.
  • Proficiency in Windows OS and MS Office Suite programs.
  • Must demonstrate attention to detail.

Other:

  • Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance.
  • A current and original copy of a satisfactory Criminal Records Check is required.
  • A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
  • Ability to speak French is an asset in French Designated areas.
  • The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

VON Canada – Case Coordinator, SMILE Program – Regular, Full-time – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Fri, 21 Feb 2025 00:38:40 GMT

Job description: Other Healthcare / Client Support Roles Hybrid Remote, North Bay, Ontario Permanent, Full-Time ReqID: 42195DescriptionPosition at VON Canada (Ontario)Requisition Details:Employment Status: Regular, Full- time (1.0 FTE)
Program Name: SMILE Program
Number of Hours Bi-Weekly: 75
Work Schedule: DaysOn-Call: NoExisting Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.Job Summary:The VON Smile program, an innovative client self-management program, has an opening for a Case Coordinator. Use your in-depth knowledge of community resources to make a difference in the lives of seniors in your community. The VON Smile Case Coordinator works directly with individuals and their caregivers to develop personalized care plans supported by client-directed budgets to assist in keeping seniors well and confident in their own homes. The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals. The Case Coordinator supports the client and caregiver to manage their care budgets and required resources. Ensures navigation to appropriate resources and supports the philosophy of client self-management. Works within the framework of VON policies, procedures, standards, and quality & risk management.Key Responsibilities:

  • Maintains competency including the ability to interpret current applicable standardized assessment tools such as the interRAI CHA.
  • Completes client assessments in the home using conversation based methodology.
  • Develops and conducts a comprehensive therapeutic rapport.
  • Utilizes technology in the home to complete comprehensive assessments.
  • Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
  • Develops a comprehensive care plan (interpreting the CAPs and care planning).
  • Facilitates access to client identified services to support the care plan and goals.
  • Makes referrals to community and health resources as required
  • With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
  • Monitors client progress and adjusts care plans as required
  • Reviews client care plan expenditures and supports clients to manage within the budgets
  • Accesses and reviews assessment via the IAR (integrated assessment record).
  • Collects and reports relevant data to Manager when necessary.
  • Adheres to the prescribed privacy policies and standards for Community Support Service agencies including VON.
  • Positively and professionally represents all CSS agencies and service providers.

External and Internal Relationships:

  • Engages frequently with Administrative Support, Community Support and Home Care program Coordinators and Manager.
  • Networks and collaborates with all regional partners, providers and agencies.

Education, Designations and Experience:

  • University Degree or College Diploma in Heath or Social Services field.
  • Bilingual (English and French) is a strong asset
  • Minimum of 3 years related experience in a home and community care organization or social services program including experience in case management
  • Broad working knowledge of community resources, including service and programs within defined catchment area.
  • Proven experience in building external and community relationships.
  • Demonstrated experience in completing validated common assessment tools and maintaining competency.
  • Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
  • Computer proficiency in Windows OS and Microsoft office programs.
  • Working with volunteers and seniors an asset.

Skill Requirements:

  • Strong attention to detail and accuracy.
  • Skilled in communication (verbal, written, listening), rapport building and relationship management.
  • Strong computer proficiency.
  • The ability to use analytical skills and understand/interpret client assessment data.
  • Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
  • Demonstrated skills in leadership, team building, communication and education.
  • Time management and strong organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to accept and facilitate change.
  • Ability to maintain confidentiality.

Other:

  • Available for weekend assessment coverage.
  • Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance
  • A current and original copy of a satisfactory Criminal Records Check
  • A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
  • The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

VON Canada – Case Coordinator, SMILE Program – Full-time – Ontario

Company: VON Canada

Location: Ontario

Expected salary:

Job date: Wed, 08 Jan 2025 00:02:35 GMT

Job description: Other Healthcare / Client Support Roles Hybrid Remote, Bancroft, Ontario Gilmour, Ontario Lake St. Peter, Canada Maynooth, Canada Purdy, Canada Baptiste, Canada Boulter, Canada Coe Hill, Canada Ormsby, Canada Permanent, Full-Time ReqID: 41801DescriptionPosition at VON Canada (Ontario)Requisition Details:Employment Status: Regular, Full-time (1.0 FTE)
Program Name: SMILE Program
Number of Hours Bi-Weekly: 75
Work Schedule: Days (Monday – Friday, 8:30am – 4:30pm)
Location(s): This is a hybrid remote position. The position will work from home office and in the community 2-3 times per week to complete assessments. Candidates must live within the boundary outlined. Travel to the Trenton office may be required as needed.On-Call: NoExisting Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.Job Summary:The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client’s goals. The Case Coordinator supports the client and caregiver to manage their care budgets and required resources. Case Coordinators visit clients in their homes to complete case management tasks and are required to drive to client homes. Case Coordinators ensures navigation to appropriate resources and supports the philosophy of client self-management. Works within the framework of VON policies, procedures, standards, and quality & risk management.Key Responsibilities:

  • Maintains competency including the ability to interpret current applicable standardized assessment tools such as the interRAI CHA.
  • Completes client assessments in the home using conversation based methodology.
  • Develops and conducts a comprehensive therapeutic rapport.
  • Utilizes technology in the home to complete comprehensive assessments.
  • Identifies and prioritizes environmental risk for client’s health and safety (shelter, food and running water, temperature control and overall condition of living environment).
  • Develops a comprehensive care plan (interpreting the CAPs and care planning).
  • Facilitates access to client identified services to support the care plan and goals.
  • Makes referrals to community and health resources as required
  • With client consent, consults with partners in care service plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs.
  • Monitors client progress and adjusts care plans as required
  • Reviews client care plan expenditures and supports clients to manage within the budgets
  • Accesses and reviews assessment via the IAR (integrated assessment record).
  • Collects and reports relevant data to Manager when necessary.
  • Adheres to the prescribed privacy policies and standards for Community Support Service agencies including VON.
  • Positively and professionally represents all CSS agencies and service providers.

External and Internal Relationships:

  • Engages frequently with Administrative Support, Community Support and Home Care program Coordinators, Supervisor and Manager.
  • Networks and collaborates with all regional partners, providers and agencies.

Education, Designations and Experience:

  • University Degree or College Diploma in the social work and nursing field.
  • Minimum of 3 years related experience in a home and community care organization including experience in case management
  • Broad working knowledge of community resources, including service and programs within defined catchment area.
  • Proven experience in building external and community relationships.
  • Demonstrated experience in completing validated common assessment tools and maintaining competency.
  • Knowledge and skills in comprehensive assessment and the ability to maintain proficiency.
  • Computer proficiency in Windows OS and Microsoft office programs.
  • Working with volunteers and seniors an asset.

Skill Requirements:

  • Strong attention to detail and accuracy.
  • Skilled in communication (verbal, written, listening), rapport building and relationship management.
  • Strong computer proficiency.
  • The ability to use analytical skills and understand/interpret client assessment data.
  • Ability to effectively manage multiple tasks, while prioritizing, meeting deadlines and working well under pressure.
  • Demonstrated skills in leadership, team building, communication and education.
  • Time management and strong organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to accept and facilitate change.
  • Ability to maintain confidentiality.

Other:

  • Available for weekend assessment coverage.
  • Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance
  • A Criminal Records Check will be required
  • A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
  • The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.