Tag: TeleInterviewer

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Wed, 09 Jul 2025 00:50:43 GMT

Job description: DescriptionPosition at DynacareJob Posting: Tele-Interviewer, 100% RemoteWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The position is 100% remote, with benefits, and training is paid by the employer.Are YOU our next Tele-Interviewer?As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.Status-Permanent FulltimeShift-Tuesday to Friday 2 PM-10 PM and Saturday 9 AM-5 PMDiscipline-Tele InterviewWork Style-100% RemoteAvailable positions-1Deadline for Internal Applicants-Sunday, July 13, 2025, at 5 PMWhy Dynacare is an amazing place for YOU:

• Join an award-winning “Top Employer” with meaningful and impactful career opportunities.
• Access a health and wellness benefits program that supports you and your loved ones.
• Grow and thrive with a dynamic, successful company through internal mobility opportunities.
• Invest in your future through RRSP match benefits and an employee stock purchase program.
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

What YOU will be doing:As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:– Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.– Providing positive client experience.– Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.– Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.What YOU bring to the role:

• Minimum one (1) year of experience in a customer service-related role.
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.

Assets

• Any other spoken/written language
• An interest in continuous learning

EducationPost-SecondaryPassionate about supporting healthy lives with commitment and care?Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Wed, 09 Jul 2025 00:03:07 GMT

Job description: DescriptionPosition at DynacareJob Posting: Tele-Interviewer, 100% RemoteWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The position is 100% remote, with benefits, and training is paid by the employer.Are YOU our next Tele-Interviewer?As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.Status-Permanent FulltimeShift-Tuesday to Friday 2 PM-10 PM and Saturday 9 AM-5 PMDiscipline-Tele InterviewWork Style-100% RemoteAvailable positions-1Deadline for Internal Applicants-Sunday, July 13, 2025, at 5 PMWhy Dynacare is an amazing place for YOU:

• Join an award-winning “Top Employer” with meaningful and impactful career opportunities.
• Access a health and wellness benefits program that supports you and your loved ones.
• Grow and thrive with a dynamic, successful company through internal mobility opportunities.
• Invest in your future through RRSP match benefits and an employee stock purchase program.
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

What YOU will be doing:As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:– Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.– Providing positive client experience.– Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.– Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.What YOU bring to the role:

• Minimum one (1) year of experience in a customer service-related role.
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.

Assets

• Any other spoken/written language
• An interest in continuous learning

EducationPost-SecondaryPassionate about supporting healthy lives with commitment and care?Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Wed, 09 Jul 2025 01:03:21 GMT

Job description: DescriptionPosition at DynacareJob Posting: Tele-Interviewer, 100% RemoteWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The position is 100% remote, with benefits, and training paid by the employer.Are YOU our next Tele-Interviewer?As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.Status-12-month full time contractShift-Tuesday to Friday 2 PM-10 PM and Saturday 9 AM -5 PMDiscipline-Tele-InterviewWork Style-100% RemoteAvailable positions- 1Deadline for Internal Applicants-Sunday, July 13 at 5 PM ESTWhy Dynacare is an amazing place for YOU:

• Join an award-winning “Top Employer” with meaningful and impactful career opportunities.
• Access a health and wellness benefits program that supports you and your loved ones.
• Grow and thrive with a dynamic, successful company through internal mobility opportunities.
• Invest in your future through RRSP match benefits and an employee stock purchase program.
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

What YOU will be doing:As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:

• Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.
• Providing positive client experience.
• Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.
• Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.

What YOU bring to the role:

• Minimum one (1) year of experience in a customer service-related role.
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.

Assets

• Any other spoken/written language
• An interest in continuous learning

EducationPost-SecondaryPassionate about supporting healthy lives with commitment and care?Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Tue, 08 Jul 2025 23:55:37 GMT

Job description: DescriptionPosition at DynacareJob Posting: Tele-Interviewer, 100% RemoteWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The position is 100% remote, with benefits, and training paid by the employer.Are YOU our next Tele-Interviewer?As a Remote Tele-Interviewer, you are responsible for providing the highest level of customer service to our clients in the insurance industry. Working from home, you will be focused on completing medical and lifestyle history questionnaires over the phone with insurance applicants and scheduling the telephone interviews. You will be working as part of a team of tele-interviewers, staying connected online with all team members, and assisting in building a positive team environment and maintaining quality metrics. You play an important role in providing a level of customer service that will create the best possible client experience.Status-Permanent FulltimeShift-Tuesday to Friday 2 PM-10 PM and Saturday 9 AM-5 PMDiscipline-Tele InterviewWork Style-100% RemoteAvailable positions-1Deadline for Internal Applicants-Sunday, July 13, 2025, at 5 PMWhy Dynacare is an amazing place for YOU:

• Join an award-winning “Top Employer” with meaningful and impactful career opportunities.
• Access a health and wellness benefits program that supports you and your loved ones.
• Grow and thrive with a dynamic, successful company through internal mobility opportunities.
• Invest in your future through RRSP match benefits and an employee stock purchase program.
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

What YOU will be doing:As a work from home Tele-Interviewer, you will be part of a call center team, collaborating to provide a high level of customer service to our clients in the insurance sector, and their insurance applicants. A tele-interviewer is responsible for:– Interviewing insurance applicants to collect their medical and lifestyle history by completing insurance questionnaires.– Providing positive client experience.– Assisting the team with the scheduling of tele-interview appointments based on applicant and interviewer availability.– Following up with applicants any time there is missing or additional information required further to the completed questionnaire, while respecting the confidentiality of their private information.What YOU bring to the role:

• Minimum one (1) year of experience in a customer service-related role.
• Demonstrated proficiency with Word, Excel, and Outlook at an intermediate level.
• Ability to speak with confidence on the phone and document simultaneously.
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.

Assets

• Any other spoken/written language
• An interest in continuous learning

EducationPost-SecondaryPassionate about supporting healthy lives with commitment and care?Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Fri, 18 Apr 2025 04:13:34 GMT

Job description: DescriptionPosition at DynacareWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.Dynacare Insurance Solutions is currently looking for 1 Tele-Interviewer to join our team.Status- 12 Month full time contract-Fully RemoteShift- Tuesday to Friday from 1pm to 9pm (or 2 to 10) EST and Saturdays from 9am to 5pm EST.BC Residents 10am-6 PM Tues to Fri and 6 AM to 2 PM SATDiscipline- Insurance solutionsNumber of positions- 1Start Date-ASAPInternal posting Deadline-Wednesday April 16, 2025, at 5 PM EST
What YOU will be doingUnder the immediate supervisor, the Tele-Interviewer will work within a call center and collaborate with a team in ensuring that a high level of customer service for our clients in the insurance industry is delivered.

• Conduct questionnaires over the phone with clients of insurance providers in a thorough and precise manner
• Provide excellent customer service and respond to queries and take appointments in a professional and courteous manner
• Follow-up with clients to update missing information in files while respecting confidentiality of sensitive and private information
• Ability to resolve customer concerns in a non-threatening and friendly manner.

Must have:

• Minimum of 1 year of experience in customer service
• Technical skills – demonstrated proficiency with Word, Excel and Outlook at an intermediate level
• 60wpm typing speed
• Must enjoy learning continuously
• High level of interpersonal skills required to succeed in a collaborative working environment
• Ability to work in a fast-pace, sometimes stressful environment
• Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
• Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
• Demonstrated Customer Centric approach and puts the customer first on all decisions
• Demonstrated interest in medical field or health sciences
• Proven problem-solving skills

Nice to have:

• Post-secondary education in a relevant field (e.g. Health Sciences) or work experience in a similar field is an asset
• Other languages (other than English) an asset
• Working knowledge of medical terminology an asset
• Experience in a medical work environment an asset

DNA of an Ideal Dynacare Employee:I make a difference in people’s lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.

• Caring – I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
• Collaborative Team Player – I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
• Passion for Quality and Continuous Improvement – I am always looking to learn and solve problems. I am detailed oriented, adaptable and find ways to make things better.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work.At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. To apply for this position, you will be asked to submit your resume and complete the application process.If your qualifications and experience fit with this position, we will contact you to learn more. We offer competitive pay and great benefits, along with the opportunity to grow and thrive with a dynamic, successful company. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement and fair treatment of all individuals. We believe that our diversity is our strength so we employ a diverse workforce and respect the needs of all our employees.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Company: Dynacare

Location: Brampton, ON

Expected salary:

Job date: Sun, 09 Feb 2025 04:53:09 GMT

Job description: DescriptionPosition at DynacareDynacare Insurance Solutions is currently looking for 2 PERMANENT FULL TIME Tele-Interviewers to join our team.Deadline application for internal candidates is Thursday February 13,2025.Where YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.The position is 100% remote, with benefits, and training is paid by the employer.
Working hours are Tuesday to Friday from 1pm to 9pm EST and Saturdays from 9am to 5pm ESAre you our next Tele-Interviewer?What you will be doingAs part of their job, the Tele-Interviewer works in a call center and collaborates with a team to provide a high level of customer service for our clients in the insurance sector. The selected candidate will be responsible for:

• Completing medical questionnaires
• Providing excellent customer service and answering customer questions
• Making appointments in a courteous and professional manner
• Following up with customers to obtain missing medical information in their file while respecting the confidentiality of their private information

What YOU bring to the role

• Minimum of one (1) year of experience in customer service
• Bilingualism (French/English) an asset
• Demonstrated proficiency with Word, Excel and Outlook at an intermediate level.
• Typing speed at least 60 words per minute.
• Ability to speak on the phone and document simultaneously
• Ability to prioritize and work in a results-oriented environment.
• Ability to work alone or in a team to achieve departmental objectives.

Assets:

• College diploma in a related field (e.g. Health Sciences) or post-secondary education.
• Experience in the healthcare field is an asset
• Working knowledge of medical terminology is an asset.
• Any other spoken and written language is an asset
• Must enjoy continuous learning

DNA of an ideal Dynacare employee
I make a positive impact on people’s lives. I am an empathetic and supportive team member who is passionate about quality and continuous improvement.

• Empathetic – I genuinely care about the well-being of my colleagues, patients and customers.
• Supportive Team Member – I know I play a key role in the success of the Dynacare team. I am comfortable in a changing environment and can manage multiple priorities simultaneously.
• Passion for quality and continuous improvement – I am always looking to improve and solve problems. I am detail-oriented, flexible and enjoy finding opportunities for development.

Why Dynacare is an amazing place for YOU:

• Join an award-winning “Top Employer” with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees