Company: Accor
Location: Vancouver, BC
Expected salary: $64000 per year
Job date: Wed, 28 Aug 2024 22:55:27 GMT
Job description: department leaders to organize and deliver learning on an on-going basis Ensure successful advertising and marketing to attract…
Company: Accor
Location: Toronto, ON
Expected salary:
Job date: Sun, 25 Aug 2024 05:34:55 GMT
Job description: Company DescriptionWe are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.Job DescriptionWe are seeking a passionate & strategic leader to join our team as the Global Senior Loyalty Director for Raffles & Fairmont Hotels. In this pivotal role, you will be responsible for driving the loyalty strategy and member experience specifically for Fairmont and Raffles guests within the ALL program. You will play a key role in maximizing guest engagement, retention, and revenue generation through our loyalty program. In this role you will be supported with a direct report to manager the current Gift card program.The Executive Director, Loyalty is a key leader for driving Loyalty across both Fairmont & Raffles brands, with key objective to increase Loyalty contribution (revenue and room nights) Globally.He/she will also be the key point of contact with all the hotels and be responsible to drive loyalty initiatives and awareness across all touch points within the hotels.Internally: Works very closely w/ Accor Global Loyalty team, ALL Marketing team, All Hub loyalty teams, Fairmont & Raffles Digital teams and hotel teams to drive Loyalty revenue, Member enrollment and Loyalty awareness.Externally: Is the point of contact for third party partner ALL activations across Fairmont and Raffles.The position will also contribute to the increase of Members enrollments and database to increase quality CRM database across both the brands.·Develop and implement a tailored loyalty strategy for Fairmont & Raffles hotels within the ALL program, ensuring alignment with the broader Accor Live Limitless vision.·Directly manage the hotels loyalty champions (Heads of Department: Front Office, F&B, Sales) to deliver on all operational requirements·Manage and be accountable for the Gift card & Ovation card program for Fairmont & Raffles.·Lead the analysis and optimization of program benefits, tiers, and redemption options to enhance guest value and drive program participation.·Delivery of the programme and systems training to front line colleagues and any other concerned departments·Manage induction and training for new recruits/new hotels on an ongoing basis·Assign specific function responsibilities to key team members to drive ownership and operational subject expertise·Analyze guest data and identify trends to inform program development and personalization initiatives.·Collaborate with the broader ALL team to ensure program consistency and a seamless guest experience across all Accor brands.·Drive and ensure achievement of loyalty KPI’s for the Luxury brand, including member acquisition, engagement, retention & revenue generated.·Ensuring continuous communication and implementation of loyalty best practices across both brand & hotels globally.·Provides trouble shooting support across key topics related to customer loyalty experience and ALL points management.·Drive and support roll-out of ALL loyalty experiences across both brands and hotels, working closely with Marketing & PR Teams.-Leads a team of 2+ direct reports-Responsible to drive Loyalty revenue target of +/- 950m Euro annual revenue)-Manages an annual budget for Loyalty activations (Including Loyalty points)Qualifications-10+ years of experience in loyalty program management, ideally within the hospitality industry.-Excellent analytical and problem-solving skills with the ability to leverage data insights to inform strategic decisions.– Knowledge of ALL – Accor Live Limitless will be a strong advantage.– Exceptional communication and interpersonal skills with the ability to influence and build strong relationships at all levels.-Proven Loyalty management expertise and knowledge of Loyalty programs-Proven experience successfully navigating complex organizations and driving progress with peer teams to achieve company goals.-Excellent communication and interpersonal skills; can influence and build relationships at all levels.-Analytical mindset; can gather, interpret, and leverage data for strategic decision-making.Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS#LI-KB2
Accor is a worldwide hospitality leader seeking a Global Senior Loyalty Director for Raffles & Fairmont Hotels. The role involves driving loyalty strategy, member experience, and revenue generation through loyalty programs. The ideal candidate will have 10+ years of loyalty program management experience, strong analytical skills, knowledge of Accor Live Limitless, and excellent communication skills. Accor values diversity and offers opportunities for growth and purposeful work. #BELIMITLESS.
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Learning and Development Manager Are you a passionate trainer who…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, aimed at enhancing guest experiences. They are currently seeking a Learning and Development Manager who is passionate about training.
Job Description:
We are looking for a dedicated and talented Assistant Retail Manager to join our team. In this role, you will be responsible for assisting the Retail Manager in all aspects of the store operations, including managing inventory, overseeing sales transactions, and providing excellent customer service.
Key responsibilities:
– Assist the Retail Manager in recruiting, training, and supervising retail staff
– Support the Retail Manager in developing and implementing effective sales strategies
– Ensure the store is clean, organized, and well-maintained at all times
– Assist in managing inventory levels and stock rotation
– Handle customer inquiries and resolve any issues in a professional and timely manner
– Support the Retail Manager in analyzing sales data and trends to identify areas for improvement
Requirements:
– Previous experience in retail management or a similar role
– Strong leadership and communication skills
– Excellent customer service skills
– Ability to work in a fast-paced environment and prioritize tasks effectively
– Knowledge of retail operations and sales techniques
– Flexible schedule and willingness to work weekends and holidays
If you are passionate about retail and have the skills and qualifications required for this position, we would love to hear from you. Apply now to join our dynamic team!
Expected salary: $75000 per year
Job date: Thu, 08 Aug 2024 05:36:44 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Banquet Manager Do you have a passion for event operations…
The Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, providing guests with a more luxurious and modern experience. They are now looking for a Banquet Manager who has a passion for event operations and ensuring guests have a memorable stay.
Job Description
Title: Customer Service Representative
Location: Calgary, AB
Our company is seeking a motivated and experienced Customer Service Representative to join our team in Calgary, AB. The ideal candidate will have excellent communication skills, a positive attitude, and strong problem-solving abilities.
Key Responsibilities:
– Responding to customer inquiries via phone, email, and online chat
– Processing orders and resolving customer issues in a timely and professional manner
– Providing product information and assistance to customers
– Maintaining accurate records of customer interactions and transactions
– Collaborating with colleagues to ensure customer satisfaction
– Participating in training and development initiatives to improve customer service skills
Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication and interpersonal skills
– Proficiency in Microsoft Office and CRM software
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a team player with a passion for delivering exceptional customer service, we want to hear from you. Apply now to join our dynamic team in Calgary, AB.
Expected salary: $63000 per year
Job date: Fri, 02 Aug 2024 05:00:17 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Guest Relations Manager Inspiring and engaging. As a Guest…
Fairmont Hotel Vancouver completed a $75M, five-year revitalization project in spring 2019, aiming to enhance guest experiences. They are currently seeking a Guest Relations Manager to inspire and engage guests during their stay.
Title: Legal Assistant
Location: Toronto
We are seeking a Legal Assistant to join our team in Toronto. The ideal candidate will be responsible for providing administrative support to our legal team, including managing correspondence, drafting documents, and organizing files. The successful candidate will have excellent communication skills, attention to detail, and the ability to work well in a fast-paced environment.
Responsibilities:
– Manage correspondence and communication with clients and external parties
– Draft legal documents, contracts, and agreements
– Organize and maintain legal files and documents
– Coordinate and schedule meetings and appointments
– Perform research on legal matters as needed
– Assist with administrative tasks and other duties as assigned
Qualifications:
– Previous experience working as a Legal Assistant
– Diploma or certificate in Legal Administration or related field
– Strong written and verbal communication skills
– Proficiency in MS Office applications
– Ability to multi-task and prioritize workload
– Attention to detail and organizational skills
– Strong work ethic and team player attitude
If you meet the qualifications and are interested in this opportunity, please apply with your resume and cover letter. Thank you for your interest in joining our legal team.
Expected salary:
Job date: Tue, 30 Jul 2024 22:27:12 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Food and Beverage Manager, Notch8 Restaurant Are you a passionate…
Fairmont Hotel Vancouver completed a $75M revitalization project in spring 2019, aiming to provide guests with exceptional experiences. They are currently seeking a Food and Beverage Manager for their Notch8 Restaurant who is passionate about delivering high-quality dining experiences.
Job Description
Position: Administrative Assistant
Location: Toronto, ON
Salary: $50,000 – $60,000 per year
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team in Toronto. As the Administrative Assistant, you will be responsible for providing administrative support to the team, handling incoming calls, coordinating meetings and appointments, and managing office supplies and equipment.
Key Responsibilities:
– Answering and directing phone calls
– Coordinating meetings and appointments
– Managing office supplies and equipment
– Handling incoming and outgoing mail
– Assisting with various administrative tasks as needed
Qualifications:
– High school diploma or equivalent
– 1+ years of experience in an administrative role
– Proficient in Microsoft Office Suite
– Strong communication and organizational skills
– Ability to multitask and prioritize tasks effectively
If you are a motivated individual with strong administrative skills, we encourage you to apply for this position. We offer competitive salary and benefits package for the right candidate. Apply now to join our team!
Expected salary: $62000 per year
Job date: Tue, 30 Jul 2024 22:11:53 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… and guests Coordinate the Royal Service Manager dashboard to ensure tickets are dispatched and closed daily Assist in…
The Fairmont Hotel Vancouver recently finished a $75 million, five-year project to revitalize the property. Guests can now enjoy a more elegant and updated experience. The Royal Service Manager is responsible for coordinating daily tasks and ensuring efficient ticket resolution.
Position: Customer Service Representative
Location: Calgary, AB
Salary: $15 – $20 per hour
Job Type: Full-time
Our company is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to multitask effectively.
Responsibilities:
– Answer incoming calls from customers and provide assistance with inquiries or concerns
– Process orders and returns in a timely manner
– Handle customer complaints and provide solutions to ensure customer satisfaction
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to improve overall customer service experience
– Stay up-to-date on product knowledge and company policies
Qualifications:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office applications
If you are passionate about providing excellent customer service and are looking for a rewarding career opportunity, apply now!
Expected salary: $60000 per year
Job date: Fri, 26 Jul 2024 07:57:23 GMT
Company: Accor
Location: Toronto, ON
Job description: management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes… (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities Understands and provides support…
This content discusses the importance of effectively managing sales, marketing, and digital marketing teams to identify and optimize processes in order to maximize revenue opportunities. It emphasizes the need for developing strategies to enhance revenue generation and providing support to these teams to achieve their goals.
Job Description:
Our company is looking for a knowledgeable and experienced Senior Project Manager to join our team. In this role, you will be responsible for overseeing and managing various projects from initiation to completion. The ideal candidate will have a proven track record of successfully delivering projects on time and within budget.
Responsibilities:
– Manage and coordinate multiple projects simultaneously, ensuring that they are completed on time and within budget
– Develop project plans, schedules, budgets, and resources
– Communicate with key stakeholders to provide project updates and address any issues or concerns
– Monitor project progress and make adjustments as needed to ensure successful delivery
– Identify and mitigate risks that may impact project timelines or budgets
– Lead project teams to ensure collaboration and coordination between all stakeholders
– Prepare and present reports on project progress, including status updates and key performance indicators
Qualifications:
– Bachelor’s degree in a related field (Project Management, Business Administration, Engineering, etc.)
– PMP certification is preferred
– 5+ years of project management experience
– Strong leadership and communication skills
– Ability to work in a fast-paced environment and manage multiple deadlines
– Proficiency in project management software and tools
If you are a self-motivated and results-oriented individual with a passion for project management, we would love to hear from you. Join our team and be a part of our exciting projects!
Expected salary:
Job date: Thu, 25 Jul 2024 07:44:04 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant Security Manager Guardian and Protector. You ensure the…
The Fairmont Hotel Vancouver completed a $75M, five-year revitalization project in spring 2019. They are seeking an Assistant Security Manager who will be responsible for ensuring the safety and security of guests during their stay at the hotel.
The job description is for a Security Analyst position. The duties include analyzing security systems and creating reports on security breaches or incidents. The candidate must have experience with network security tools and technologies, as well as experience in vulnerability management. Other responsibilities include designing and implementing security measures to protect systems and networks from cyber attacks, conducting security risk assessments, and responding to security incidents in a timely manner. The candidate must have a strong understanding of security best practices and compliance requirements. A Bachelor’s degree in Computer Science or a related field is required, along with relevant certifications such as CISSP or CISM.
Expected salary: $56000 per year
Job date: Wed, 17 Jul 2024 03:20:14 GMT
Company: Accor
Location: Vancouver, BC
Job description: elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project… experiences at their home away from home. Job Description Assistant General Manager, Notch8 Restaurant & In-Room Dining…
The content discusses the completion of a $75M, five-year revitalization project at Fairmont Hotel Vancouver in spring 2019. It also includes a job listing for an Assistant General Manager at Notch8 Restaurant & In-Room Dining, highlighting the focus on providing guests with exceptional experiences.
Job Description
We are seeking a hardworking and dedicated Customer Service Representative to join our team in providing exceptional service to our clients. In this role, you will be responsible for handling customer inquiries, resolving customer issues, and ensuring customer satisfaction.
Responsibilities:
– Respond promptly to customer inquiries via phone, email, and chat
– Resolve customer complaints and issues in a professional and timely manner
– Maintain a high level of customer service and build lasting relationships with clients
– Communicate effectively with customers to understand their needs and provide appropriate solutions
– Collaborate with other team members to ensure customer satisfaction and retention
Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office Suite
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team and make a positive impact on our clients’ experiences.
Expected salary: $72000 per year
Job date: Fri, 12 Jul 2024 01:54:08 GMT
