Company: Diamond Integrated Marketing
Job description: WHO IS DIAMOND?
We’re a strategic, creative and client focused group of people working hand in hand to solve problems for some really great brands. We always look ahead – changing and evolving as the industry changes. We love problems above channels. Insights above fads. Ideas that drive tangible results for our clients.
We are one of Canada’s largest independent agencies. It’s this fact that drives what makes us different from most other agencies. While we have enterprise-sized ambitions we’ve retained our start-up DNA, which is our tenacity; relentlessly focused on quality and client satisfaction. We’re always embracing change; from our clients, the industry and within the four walls of our operation.
Learn more at: experiencediamond.com
OVERVIEW:
The Client Management team functions as our clients’ strategic advisors and partners, representing our clients’ needs by delivering big, brand building ideas and purpose-driven creative – for any channel.
The Group Account Director is a key client partner responsible for leading the agency to set and deliver on the vision and business objectives of their portfolio. The Group Account Director will apply business acumen to set strategic direction, foster trusted client relationships, and maximize performance of their portfolio and the client management team.
This position will have day to day relationships with senior client executives, as the primary Diamond contact, and work directly to the EVP of Client Management.
KEY RESPONSIBILITIES:
- Manage all aspects of the client business, maintaining trusted client partnerships within a complex matrix organization
- Define business growth strategies including setting and meeting business KPIs
- Lead the intake and pre-planning of integrated campaigns
- Engage and steward cross-functional teams to deliver exceptional work while ensuring an exceptional client experience
- Manage a high performing Account team, fostering professional development and portfolio growth opportunities
- Build solid relationships with inter-agency partners to facilitate knowledge sharing and seamless orchestration of creative and tactics
- Actively track and report on forecasting & resourcing impacts
- Ensure compliance with client governance and lead relationship management activities
- Maintain a proactive view for relevant category and market trends and communicate opportunities with clients
QUALIFICATIONS:
- Minimum of 3 years of Account Director-level experience in agency, or equivalent
- Detailed understanding of integrated campaign planning and production in offline and online channels (emphasis on Digital & Customer Journey Marketing)
- Exceptional self-awareness and relationship management capabilities
- Passionate storyteller with a track record of landing impactful business cases and proposals
- Proven ability to build business through organic growth and strategic leadership
- Demonstrated team-building and mentorship skills
- Appreciation for solving through ambiguity and sense making to enable cross-functional teams
- Experience working with large consumer-facing brands
TO APPLY:
Are you looking to become a team member in a growing privately-owned marketing agency? Qualified candidates that are in search of a new challenge are encouraged to apply. We truly appreciate everyone’s interest but only those selected for an interview will be contacted. We offer a competitive compensation package with enviable benefits.
Expected salary:
Location: Toronto, ON
Job date: Thu, 19 Aug 2021 22:48:24 GMT
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