Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Thu, 24 Jul 2025 05:19:43 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content refers to various offerings and brands under MCI, focusing on customer experience and service sectors. Key areas include:

• Collections: Managing debts and receivables.
• Customer Experience Provider (CXP): Enhancing overall customer interactions.
• Customer Service: Providing direct support to customers.
• Digital Experience Provider (DXP): Improving digital customer journeys and engagements.
• Account Receivables: Handling outstanding payments owed to businesses.

The MCI brands mentioned include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: Business process outsourcing as a service.
• MarketForce: Likely a marketing or sales-oriented service.
• GravisApps: Application development or software solutions.
• Gravis Marketing: Marketing services and strategies.
• MarchEast: Possibly related to strategic consulting or regional outreach.
• Mass Markets: Customer relationship or contact center services.
• MCI Federal: Services tailored for federal entities.

Overall, MCI’s portfolio encompasses a range of customer-centric services aimed at enhancing engagement and operational efficiency.

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