Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Thu, 24 Jul 2025 05:38:32 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content focuses on MCI’s various brands and their offerings related to customer experience and account management. It mentions:

• Collections & Account Receivables: Services to manage and recover outstanding debts.
• Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
• Digital Experience Provider (DXP): Offering digital solutions for improved customer engagement.

Brands under MCI include:

• MCI BPO: Business process outsourcing services.
• MCI BPOaaS: Outsourcing as a service model.
• MarketForce: Marketing and sales solutions.
• GravisApps: Application development and digital solutions.
• Gravis Marketing: Marketing services and strategies.
• MarchEast: Possibly focused on specific market strategies or regions.
• Mass Markets: High-volume customer service solutions.
• MCI Federal: Services tailored for federal government clients.

Overall, the emphasis is on enhancing customer service and digital experiences across various sectors through MCI’s diversified brands.

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